Customer Service Administrator – Financial Services
We are recruiting for a Customer Service Administrator to join a well-established company based in Watford. You will be offered the opportunity to build an international career within a leading global company!
As a Customer Service Administrator, you will be responsible for paying Customer and Dealer agreements in a timely and accurate manner, adhering to UK policies and procedures.
This role is offering a salary of up to £30k with fantastic benefits and excellent training and development programmes.
The successful candidate will be joining a friendly team within a supportive environment which is fast paced, lively and fun. The atmosphere is informal but professional!
What’s in it for you;
· Salary: £28k-£30kdepending on experience
· Hours: Mon-Fri 9am-5pm, hybrid working after 3 months, 3 days in the office, 2 at home
· Fantastic benefits including 25 days paid annual leave (plus public holidays), subsidised gym membership, cycle to work scheme, Healthcare: Private Medical Insurance, Life Assurance, free parking and free local bus pass!
Key Responsibilities;
· Process Contracts for activation and payout - Handling incoming contract documentation
· Ensuring all paperwork is present and correct in line with policies and liaise seamlessly with joining functions where necessary.
· Complete all validation and compliance checks prior to activation.
· Maintain turnaround time for receiving documents to payout
· Complete key milestones ensuring all relevant regulatory examinations and training are successfully passed within given time frames.
· Engage in Digital transformation, supporting the business to evolve towards a digital future enabling faster more efficient funding for Customers.
· Create and maintain relationships with key stake holders, internal and external to resolve queries
What the client is looking for:
· At least 6 months customer service/admin experience
· Strong written and verbal communication skills
· Great attention to detail
· Able to think commercially when making decisions and prioritising workload
· Flexible and adaptable to meet the needs of the business
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted