We are looking for an expert ServiceNow Solution Architect you will be responsible for translating client requirements into differentiated, deliverable solutions using in-depth knowledge of the ServiceNow platform. You are expected to be a subject matter expert, collaborate with and manage the team to perform effectively, and be responsible for team decisions. Engaging with business and technical teams from across the organisation and contributing to key decisions will be essential, as well as providing solutions to problems that apply across various teams. Expert proficiency in ServiceNow is required. Core responsibilities include: Provide oversight of Technical Governance across the ServiceNow platform. Enforce coding standards across the existing teams and external resources. Provide solutions and document High-Level Design artefacts. Act as an escalation point for issues and development blockers. Proactively identify and log improvement opportunities for the business. Contribute to platform health management. Support technical triage of major issues where required. Location: London - Hybrid Contract Randstad Technologies is acting as an Employment Business in relation to this vacancy.