We are working with a respected client based in the Northeast of England, near Durham for a Head of Serious Injury, on a full-time permanent basis. This is a senior leadership role within a specialist medico-legal services environment, responsible for leading the Serious Injury division. The position has full accountability for strategy, operational delivery, regulatory compliance, client relationships, and commercial performance. The role will drive service excellence, profitable growth, and continuous improvement while leading high-performing operational teams and managing expert networks in a highly regulated setting. What You Can Expect: * Salary £55,000 - £65,000 per annum, depending on experience * Hybrid working * 5% matched pension * 4x salary life assurance * 23 days holiday, rising to 25 after 2 years, then 27 after 5 years, plus additional holiday purchase scheme (available after probation) * Plus additional benefits e.g. Medical Cash Plan and private medical insurance What You Will Be Doing: * A senior leadership role with ownership of a key specialist service line * Accountability for departmental strategy, operational performance, and profitability * Responsibility for regulatory compliance across complex medico-legal frameworks * Close collaboration with Sales, Finance, IT, and Change teams * Ownership of quality assurance, continuous improvement, and digitisatio...