**Company Description
Thamesmead, part of the Unico Group, is a leading provider of janitorial, catering, and business supplies across London and the South East. We're more than just a supplier—we're a trusted partner who helps venues, businesses, and teams keep their spaces running smoothly every day. With a strong focus on sustainability, innovation, and community, we're proud to combine decades of know-how with a forward-thinking approach. From eco-friendly solutions to first-class service, we put people and partnerships at the heart of everything we do.
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Role Description
We're on the lookout for a Customer Service Trainee who's ready to roll their sleeves up and get stuck in. This isn't just a desk job—it's a chance to learn the ropes of a busy, exciting business while shaping the way we support our customers.
You'll be the kind of person who loves making things happen:
• Confident on the phone and quick on email, always keeping things friendly, helpful, and professional.
• A whizz with computers—Excel, PowerPoint, operating systems, social media—you'll enjoy figuring things out and making them work better.
• Naturally outgoing and positive, with a "get up and go" attitude that helps you handle a fast-paced environment without breaking a sweat.
• Not afraid to think differently, try new ideas, and go the extra mile to get things done.
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What You'll Get
• Real hands-on training—learning on the job and growing your skills every day.
• A chance to bring your ideas to life and actually see them in action.
• A fun, team-driven workplace where no two days are the same.
• The opportunity to make the cleaning and hygiene world more exciting than you'd ever expect
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Qualifications (what we'd love to see):
• A natural people person—confident, friendly, and ready to help.
• Good communicator on calls, emails, and face-to-face.
• Comfortable juggling multiple tasks and staying organised.
• Previous customer service experience is a bonus, but not essential—we'll give you the tools and training to succeed**