Job title: Environmental Action Officer
Salary: C3 *GBP*31,067 - *GBP*32,654
Hours: 37
Contract: Permanent
Location: Cross Green Leeds, and various other locations across Leeds
As an Environmental Action Officer, you thrive on creating positive environmental change using a range of educational and enforcement tactics to bring about behaviour change and tackle the root causes of environmental crimes. Supporting and working with the Cleaner Neighbourhoods Team, the Refuse Collection Team and working closely with members of the public, elected members and other partners such as the Police.
More about the role
You will work as part of a team that contributes towards achieving the outcome of clean streets and neighbourhoods by identifying and investigating environmental issues and crimes and taking the appropriate action to resolve and prevent reoccurrence. There is currently a service review underway in order to reprioritise the teams remit.
You will be part of a wider team of environmental action officers supported by a Team Leader, and you will have a caseload that you are responsible for managing.
On a daily basis you will investigate and resolve fly tipping, commercial waste issues, littering and a range of other environmental/waste crimes from an initial report to court action where appropriate. Or you may be placed in a specialist/thematic team dealing with Housing issues, Environmental Health cases and / or Highways issues depending on the outcome of the service review. In all cases you will issue legal notices and Fixed Penalty Notices. You support witnesses and perpetrators throughout the process.
As well as the day to day work you will work with colleagues in other council services and occasionally attend resident meetings. An important part of the job is maintaining a good relationship with local Ward Councillors, working with them as local leaders and community contacts to help resolve issues.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions.
About you
As an Environmental Action Officer you will bring the following to the role:
1. Experience of working within a service area relevant to the post.
2. An ability to work independently and within a team, contributing to team goals through good personal performance
3. Ability to investigate and assess the most appropriate course of action to resolve issues and prevent reoccurrences, including preparation of legal notices and case files for prosecution
4. Excellent interpersonal abilities and communication skills, showing due regard for colleagues and customers alike.
5. Good understanding of the diverse needs of customers and of involving them effectively in identifying areas for service improvement.
You will also need to have access to a vehicle for work and have a basic DBS check
What we offer you
We take pride in offering the best employee experience, with benefits including:
6. a competitive salary and annual leave entitlement plus statutory holidays
7. membership of the West Yorkshire Pension Fund with generous employer contributions
8. flexible and hybrid working arrangements subject to service requirements
9. a clear career pathway and continuing professional development opportunities
10. a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please complete the online application form.
Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Purpose of Job:
To work as part of a team this contributes towards achieving the outcome of clean Streets neighbourhoods in localities, by identifying and investigating environmental issues and crimes and taking the appropriate action to resolve and prevent such issues / crimes.
RESPONSIBILITIES:
11. To carry out a range of preventative interventions, such as educational campaigns or activities, and enforcement activities, to tackle the root causes of environmental issues.
12. To issue appropriate fixed penalty notices and other legal notices within the context of environmental enforcement.
13. To investigate environmental offences from the identification of an offence through to court action, where required.
14. To oversee and direct the work of Business Support Staff assigned to the team on key locality projects e.g. local educational campaigns, neighbourhood target areas etc.t;/li>
15. To support witnesses to offences in being able to take action against the perpetrators of environmental crimes.
16. To provide evidence for court and attend court as a witness.
17. To attend meetings such as community meetings / forums, ward member meetings, environmental sub groups and Area Committee meetings as required.
18. To ensure that the highest standards of customer service are provided and that customers are kept promptly and fully informed.
19. To ensure that relevant databases and information systems are kept accurately updated and reflect current work activities.
20. To contribute to the development of the service and adopt a One Council approach.
21. To contribute to gathering intelligence and statistical information this helps to measure the success of interventions.
22. To work with partners, in particular the Police and ALMOs, in order to maximise their contributions towards achieving the outcome of clean streets/neighbourhoods.
23. To work as part of the Locality Team, including instances where assistance may be required with street cleansing functions.
24. To build effective working relationships with street cleansing staff to resolve issues.
25. To work with local elected Members to achieve the outcome of cleaner streets/neighbourhoods within the framework agreed in the Service Level Agreements.
26. To undertake any other duties commensurate to the grade, as required
LOCATION:
The appointment is to the Council; therefore an employee can be required to work at any Environment and Neighbourhoods office to fulfil the duties. The majority of our buildings have wheelchair access.
SOCIAL CONDITIONS:
The postholder will communicate with all levels of staff, members of the public and external
agencies.
The postholder will work as part of a team and will be expected to work with team members. You
will also be required to work alone whilst fulfilling field or office based tasks.
ECONOMIC CONDITIONS:
This post attracts a salary of *GBP*31,067- *GBP*32,654
24 days annual leave and 5 additional days after 5 years Local Government service (pro-rata dependent upon shift pattern).
Fixed payments to reflect weekend and Bank Holiday working will be made in accordance with
the National Joint Council (NJC) for Local Government Services Terms & Conditions of
Service. If applicable
GENERAL:
The post holder will be required to work flexible hours occasionally to meet service requirements which will usually be within the provisions of the Councils flexitime scheme (between 7am and 7pm). There may however be an occasional requirement for additional hours to be worked which will be recompensed in accordance with NJC for Local Government Service Terms and Conditions as adopted or amended by the Council or local agreement. In all circumstances a reasonable period of notice will be provided.
There may also be occasions where you could be called upon at short notice and in exceptional circumstances to provide a proportionate response to an emergency situation out of office hours, if you are able to do so. In these situations the Council has the discretion to pay an allowance in accordance with the time worked, or apply an inclusive rate of pay to take into account all features of the job.
In certain circumstances, in the interests of operational efficiency, rota cycles can be varied
subject to appropriate consultation and with reasonable notice.
Car Use Allowances - if this postholder meets the criteria for essential car user status the
corresponding allowance plus mileage will be paid whilst the postholder provides and maintains
a vehicle for business use. Casual car user mileage is payable in accordance with local
conditions of service.
Other conditions in accordance with the provisions of the scheme of Conditions of Service of the
National Joint Council for the Local Government Services as adopted or amended by the
Council.
Relationships:
The post holder will maintain effective relationships with staff at all levels within the
Directorate, other Council Directorates, Elected Members, external agencies and the general
public.
PROSPECTS:
Whilst no guarantee can be given to subsequent promotion, there are currently a number of
higher graded posts within the Council which potentially provide the opportunity for career
progression within the Council. Any subsequent vacancies will be filled in compliance with
agreed Council procedures.
This job description is current as at the date shown. In consultation with the postholder, it is
liable to variation to reflect or anticipate changes in or to the job. This job description is issued
as a guide to help you understand the duties you will initially be expected to undertake.
SPECIFICATION - Environmental Action Officer
In order to fulfil the standard requirements of the post, post holders are expected to meet the following essential requirements (E). Candidates for selection for the post will only be shortlisted for interview if they can demonstrate in their application that they meet these requirements. In addition, a number of desirable requirements are provided and are marked D below.
Delivering excellent public services.
27. Ability to contribute to service developments relevant to the post. (E)
28. Ability to monitor performance effectively and achieve personal objectives and outcomes. (E)
29. Experience of working within a service area relevant to the post. (E)
30. Ability to understand and implement regulations, policy, and legislation. (E)
31. Ability to prepare accurate information / statistics for case files / activity reports. (E)
32. Ability to prepare letters and e-mails for communication with customers. (E)
33. Ability to investigate and assess the most appropriate course of action to resolve issues and prevent reoccurrences. (E)
34. Ability to prepare case files for formal enforcement action(E)
35. Experience in preparing case files for formal enforcement action (E)
Innovation and delivering change
36. Ability to put the corporate vision and values into practice. (E)
37. Ability to plan, manage and evaluate projects and workloads. (E)
38. Ability to implement systems and processes which deliver service excellence and agreed service outcomes. (E)
39. An ability to work on own initiative, embracing change and new ways of working (E)
40. Working in a local government environment
41. Understanding of the local government context. (E)
42. Understanding of the role of Elected members within the council and the community. (E)
43. Experience of reporting to and working effectively with a range of colleagues and partners (D)
Influencing and personal effectiveness
44. Good communication (E)
45. kills, both verbal and written(E)
46. Experience of presenting information on your work. (E)
47. Ability to resolve potential conflict and to gain co-operation and trust. (E)
48. Ability to make an effective contribution to internal/external working groups and meetings, as required. (E)
49. Excellent interpersonal abilities, showing due regard for colleagues and customers alike. (E)
50. An ability to work independently and within a team, contributing to team goals through good personal performance. (E)
51. Experience of problem solving, individually and in a group setting (D)
Working with others
52. Ability to develop productive working relationships that command respect, trust and confidence. (E)
53. Experience of working effectively with others to deliver projects and work streams. (E)
54. Ability to manage competing priorities and adapting to changing circumstances and priorities. (E)
Customer focus and responsiveness to local communities
55. Good understanding of the diverse needs of customers and of involving them effectively in identifying areas for service improvement. (E)
56. A commitment to the public service ethos, with a genuine interest in serving the public. (E)
57. Recognition and acceptance of the importance of the customer perspective in determining how services are best delivered. (E)
58. Experience in providing excellent services to the public. (E)
Equality
59. Good understanding of and commitment to equality issues in both employment and service delivery(E)
Health and safety
60. Understanding of responsibilities in terms of health and safety. (E)
61. An ability and commitment to work in a safe manner, regarding self and others. (E)
IT
62. Ability to use I.T. systems e.g. case management systems/ databases and e-mail. (E)
Training, qualification or accreditation requirements
63. Professional or technical qualification relevant to the work of the post (D)
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