Embedded Services is Sage’s newest venture, helping third‑party platform embed accounting and payroll technology into their products. This greenfield business development role defines a completely new go‑to‑market motion inside Sage. You’ll help launch a disruptive embedded accounting offering that puts accounting and payroll capabilities directly into the products small businesses use every day. There’s no playbook.
We are looking for a commercially sharp and relationship‑driven Account Manager to own the revenue and commercial health of our embedded services partnerships with leading banks, fintechs, and vertical SaaS platforms.
Hybrid schedule — work from the office three days a week.
Key Responsibilities
Commercial Ownership & Revenue Management
* Own the commercial lifecycle for assigned embedded partners: renewals, pricing reviews, contract amendments, and upsell execution.
* Monitor revenue performance against contracted terms, identifying gaps between contractual commitments and actual partner‑driven outcomes.
* Lead structured commercial reviews with partners on a regular cadence, presenting performance data and articulating value delivered.
* Flag and upscale commercial risks early, including underperformance against activation or usage commitments.
Partner Relationship Management
* Build and maintain trusted relationships with senior commercial, finance, and legal stakeholders across partner organisations.
* Act as the commercial point of escalation for partners, resolving disputes, renegotiations, and contractual ambiguities with speed and professionalism.
* Represent Sage's commercial interests while maintaining a partner‑first framing positioning discussions around mutual value creation rather than contractual enforcement.
Growth & Expansion
* Proactively identify expansion opportunities within existing partnerships including additional product modules, new geographies, or deeper distribution commitments.
* Build the commercial case for upsell initiatives, working with the team to ensure partners are operationally ready before expansion discussions are opened.
* Support the Sales team on new business opportunities where existing partner relationships create leverage or reference value.
Commercial Governance & Reporting
* Maintain accurate and up‑to‑date records of partner commercial terms, usage data, billing arrangements, and revenue forecasts.
* Contribute to internal commercial governance processes, flagging structural issues in partner billing, pricing models, or contractual definitions that require escalation.
* Provide regular commercial reporting to the Product Strategy Director and broader leadership, including revenue forecasts, renewal timelines, and expansion pipeline.
Cross‑Functional Collaboration
* Work closely with the team to maintain a joined‑up view of partner health ensuring that operational or technical issues with commercial implications are surfaced promptly.
* Partner with Finance and Legal on contract execution, billing infrastructure, and compliance.
* Feed commercial insights from partners back to Product and Strategy teams to inform roadmap prioritisation and pricing model evolution.
Required Attributes, Skills & Qualifications
* Experience in Partner Account Management, Commercial Partnerships, or Revenue Management, with direct experience managing large enterprise or institutional accounts.
* Proven ability to lead complex commercial negotiations and renegotiations with senior stakeholders at large financial institutions or technology companies.
* Data‑driven: comfortable using performance and revenue data to drive commercial conversations, identify risks, and build business cases for expansion.
* Strong ability to work within a multi‑role partnership and across internal functions (Finance, Legal, Product), without creating siloes or duplicating effort.
* Self‑starter: proactive, structured, and effective in fast‑moving environments where commercial frameworks are still being built.
Nice‑to‑Haves
* Product or PMM experience
* Background in long, multi‑year enterprise cycles
* Additional European language skills
* Experience working in a bank, SaaS company, fintech, or consulting firm
* Cross‑functional experience (any mix of consulting, engineering, product, marketing, account management, sales, business development)
Your benefits
* Comprehensive health, dental and vision coverage
* Work away scheme for up to 10 weeks a year
* On‑going training and professional development
* Paid 5 days yearly to volunteer through our Sage Foundation
* Flexible work patterns and hybrid working
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