At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for infection prevention, new business development, and possess strong customer relationship skills? If so, then a career with STERIS in our Instrument Management Services sales team could be a great fit for you.
About Us: At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Territory Account Manager to cover the South Central Territory (West London - Oxford - Salisbury - Isle of Wight - Southampton and everywhere inside that corridor.) As the role is to develop business across a Territory in the UK, there is an expectation that the candidate will travel extensively throughout the geographical range of the Territory, typically 3-4 days per week. Overnight stays will be minimal. Reporting into the Southern Regional Sales Manager, the Territory Manager is responsible for the development and performance of sales activities in the assigned region, to achieve revenue and growth targets in line with assigned targets and the Company vision and values.
WHAT YOU WILL DO
This role is part of the STERIS Instrument Management Services business unit, responsible for the provision of STERIS Surgical Instrument portfolio (and associated products) and the Instrument and Device repair services offering:
* Surgical Instrument Repair Sales
* Surgical Device Repair Sales
* Surgical Instrument Sales
You will be curating close relationships with EBME departments, theatres, and sterile services departments and acting as a consultative partner, to ensure the surgical equipment needs are attended to for the Trust. This is a varied role where no two days are the same, dependant on the needs of the customer and territory, and you will be tasked with understanding the hospitals surgical equipment needs, and educate and advise on the appropriate course of action for their desired outcome.
Duties - cont'd
* Develop and implement annual territory plan to drive pipeline and revenue targets.
* Develop new relationships with key decision-makers and opinion leaders, utilising Customer advocates to enhance account position.
* Undertake regular Territory Reviews with Regional Sales Manager.
* Identify opportunities to further extend existing customer contracts with the development of new products or services.
* Support operational colleagues to implement these requirements.
* Utilising our Clinical Support Specialist to develop and defend accounts accordingly.
* Consistently utilise sales tools and processes in line with Account Management expectations and develops and manages Opportunity Plans to achieve desired outcomes.
* Perform applicable sales reporting tasks; orchestrate internal resources to identify new business opportunities.
* Support STERIS IMS operational colleagues to develop sales opportunities via their IMS decontamination facilities.
Duties cont'd
* Where necessary, drive vehicle over established routes or within an established territory. Meet and support Customers by collecting and delivering surgical instrument and device repairs.
* Work closely with colleagues, analysing Customer needs, and identifying customized solutions.
* Take orders, record transactions and negotiate sales contracts with Customers.
* Work closely and cooperatively with colleagues to ensure on‑going delivery of service excellence and use this to deliver required outcomes in terms of repeat business and growth.
* Participate in initiatives and activities that support the wider business.
* Attend national trade shows, conferences, events, functions as necessary.
* Support the collection of POs within prescribed timeframe
Required Experience
* A full clean driving license is required
* Strong track record of sales, business development, account management, relationship management, account development within a demanding and complex environment. Ideally with a background in the Medical Device services or Healthcare Industry.
* Track record of successfully selling into both a Theatre environment, and SSD/HSDU/Sterile Services.
* Able to drive sales conversations across multiple buying audiences and adjust approach accordingly Shows consistent ability to handle Customer objections and complaints to drive positive outcomes.
* Ability to build and sustain long‑lasting Customer relationships
* Collaboration with teammates to build credibility and drive positive business outcomes
* Excellent presentation and interpersonal skills; able to act as an Ambassador for STERIS IMS externally;
* High levels of energy and commitment to getting the job done and going the extra mile;
* A Customer‑centric mindset and approach; values and outcomes orientated with high levels of integrity
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
STERIS strives to be an Equal Opportunity Employer.
Job Segment: Infection Control, Field Sales, Patient Care, Relationship Manager, Medical Device, Healthcare, Sales, Customer Service
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