Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as at any time in our long history.
Sims is proud to be an equal opportunity employer. We value the diversity of all of our employees, and we are committed to creating a working environment that is built on a foundation of respect and inclusion where everyone can contribute, advance on merit, and realize their full potential.
This position is responsible for maintaining server systems, staffing the help desk to support users, and assisting with other IT projects. Working in either Stalybridge, Staines or Dumfries, the successful candidate will be part of a team working under the supervision of a knowledgeable and supportive IT Service Manager.
Key Responsibilities
1. Build and repair systems; loads operating systems and software; and troubleshoots hardware, software, and network issues.
2. Perform network setups and terminations
3. Staff a help desk and track help desk requests
4. Assist system users with computer tasks
5. Perform routine preventative maintenance
6. Update IT documentation and schedules
7. Set up, calibrate, troubleshoot, and maintain process/production equipment
8. Work with Operations to develop new processes/procedures to meet business objectives.
9. Administer Security for Computers/Servers/Network equipment and facility NVR/Cameras/Badge access systems.
Key Skills/Competencies
10. Strong communication skills – both verbal and written
11. Self-starter
12. Advanced knowledge of computer hardware and repair
13. Advanced knowledge of MS Office Suite
14. Ability to work in a team environment
15. Ability to help remote users via phone or remote support app
Qualifications
16. Background in IT-related customer service
17. Requires supporting remote sites across UK and Europe regions.
18. Some travel required between sites, full UK driving licence required.
With a promote-from-within philosophy and a variety of programs available to support continuous learning, Sims offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimizes waste and protects the environment.
A career with Sims provides you with the opportunity to work with an organization whose goal is to be the world’s safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.
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