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Willbox – sales consultant

Southampton
Williams Shipping
Sales consultant
Posted: 12 August
Offer description

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We’re looking for a proactive and driven Sales Consultant to join our fast-paced sales team. In this role, you’ll handle inbound container sales enquiries, generate quotations, and convert leads into sales. You’ll also actively engage in outbound sales efforts, assist in national and international stock procurement, and support various operational and administrative functions that ensure the smooth running of the sales department.

This is a dynamic position requiring excellent communication, organisation, and problem-solving skills — ideal for someone who thrives in a busy environment and is eager to grow within a supportive team.

Key Responsibilities

* Manage inbound sales enquiries and generate quotations using our CRM system
* Process sales orders efficiently through our operating system
* Ensure timely customer payments and maintain accurate invoicing
* Maintain up-to-date and accurate stock records in the system
* Support UK stock management and ensure stock availability for customer needs
* Coordinate deliveries with internal teams and external stakeholders
* Monitor and report on customer feedback and sales performance
* Represent the business during customer visits and site tours
* Liaise with the admin team to resolve customer account queries
* Contribute to marketing campaigns and promotional activities
* Deliver a smooth and positive customer journey, escalating issues when necessary
* Raise purchase orders and assist with procurement both in the UK and internationally
* Take on leadership duties in the absence of the Head of Sales
* Monitor incoming sales enquiries and identify new business opportunities
* Demonstrate excellent customer service and effective time management

Key Skills & Attributes

* Negotiation: Ability to balance customer needs with company profitability and close deals effectively
* Communication: Clear and professional written and verbal communication, active listening, and rapport building
* Adaptability: Responsive to customer feedback and able to adjust sales approach in a changing market
* Confidence & Resilience: Comfortable handling objections and rejection, while staying motivated and persistent
* Time Management: Skilled in managing multiple clients and tasks across various stages of the sales cycle
* Relationship Management: Committed to building long-term customer relationships, not just quick wins
* Problem-Solving: Able to troubleshoot client issues proactively and follow up to maintain trust

What We Offer

* Company life assurance
* Corporate Health Cash Plan
* 22 days annual leave (rising to 25 with service), plus Bank Holidays
* Company-funded social events
* Free on-site parking

Ready to join a growing team where your contribution truly matters? Apply now to become a key part of our success story by sending a copy of your CV to [emailprotected]

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Home > Jobs > Sales jobs > Sales consultant jobs > Sales consultant jobs in Southampton > WILLBOX – Sales Consultant

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