Overview
Position: BMS Service Engineer
Location: Bristol Area
Department: Service
Employment Type: Full-Time
As a BMS Service Engineer, you’ll be the face of Learnd on customer sites in the Bristol area, delivering high-quality building management system (BMS) support, energy-saving solutions, and expert technical care. Your mission: keep systems running efficiently while providing outstanding customer service and energy advice.
Responsibilities
* Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
* Ensure customer satisfaction through excellent communication, ownership of issues, and top-quality work.
* Promote energy efficiency, advising customers on ways to cut energy use and reduce environmental impact.
* Create and submit clear, timely service reports and documentation.
* Spot additional service opportunities, generate field quotes, and flag sales leads to the office.
* Collaborate with colleagues and other service teams to resolve issues.
* Maintain tools and ensure safety, compliance, and quality on all jobs.
* Experienced with Trend, Tridium, Delta, or Schneider BMS systems.
* Strong technical skills with the ability to diagnose and fix control systems.
* Great communicator who can engage clients and recommend helpful products.
* Experience in health & safety, with a detail-focused approach.
* A team player with a can-do attitude and flexible working style.
* Familiarity with energy management principles and solutions.
* Full UK driving license and right to work in the UK.
Qualifications
* Experience with Trend, Tridium, Delta, or Schneider BMS systems.
* Strong technical skills with the ability to diagnose and fix control systems.
* Excellent communication skills and customer focus.
* Health & safety experience and a detail-focused approach.
* Team player with a flexible working style.
* Full UK driving license and right to work in the UK.
Benefits
* Competitive salary & company vehicle
* Death in Service policy
* Healthcare cash plan (UK Healthcare)
* Enhanced sickness, maternity, paternity, and parental leave policies
* Employee Assistance Programme
* Cycle to Work Scheme
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