Overview
Join Dorset Orthopaedic and become part of a friendly, supportive team in a busy healthcare manufacturing and clinic environment supporting scheduling, administration, customer service and reception. This varied office support role involves diary management, data entry, workflow coordination and patient liaison.
Location: Ringwood, Hampshire
Salary: Competitive
Job type: Full-Time, Fixed-Term 12 Month Contract
Working hours: 37.5 hours per week, Monday to Thursday 07:30–16:30, Friday 08:00–11:30
Job title: Administrator / Silicone Coordinator & Clinic Receptionist (12 Month Fixed Term Contract)
Responsibilities
* Scheduling and diary management: Coordinating technician schedules, appointments and workflow to meet production and service deadlines
* Administration support: Providing comprehensive office support including data entry, record keeping, correspondence and report preparation
* Production coordination: Managing enquiries through to scheduling, organisation of manufacture, dispatch and ongoing service or repair
* Partner and patient liaison: Communicating professionally with patients, clinicians, external partners, contractors and suppliers
* Travel arrangements: Organising travel in connection with external clinic visits
* Data management: Maintaining accurate information within internal systems and producing reports when required
* Reception cover: Greeting patients, answering calls, responding to email enquiries and managing appointments in a busy clinic setting
* Workflow planning: Supporting prioritisation and planning of projects to ensure deadlines and delivery dates are met
* Compliance and safety: Working in line with company procedures, quality standards and Health and Safety requirements
Qualifications
* Previous experience in an Administrator, Receptionist or office support role within a busy environment
* Proven experience of scheduling, diary management and coordinating workflow
* Experience with Microsoft Office packages including Word, Excel and Outlook
* Strong data entry skills with excellent attention to detail
* Sound customer service skills, both face to face and via telephone or email
* Excellent organisation skills with the ability to multitask and work to deadlines
* A proactive, can do approach with the ability to take direction and work independently
* Confident communication skills when interacting with patients, clinicians and colleagues at all levels
How to apply
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. Job ref: AWDO-P14444.
This job is being advertised by AWD online on behalf of Dorset Orthopaedic Ottobock.Care
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