Breakfast F&B Assistant - Staffordshire Breakfast Food & Beverage Assistant (Ballroom) Location: Hoar Cross Hall, Staffordshire About Us Nestled in the heart of Staffordshire, Hoar Cross Hall combines the grandeur of a stately home with the luxury of a world-class spa resort. We offer an exceptional guest experience, with elegant dining venues, expansive gardens, and a state-of-the-art spa. At Hoar Cross Hall, we are dedicated to providing outstanding service and creating unforgettable memories for our guests. Our mission is to treat every guest like family, ensuring their time at the Hall and Spa is not only memorable but truly special. We are looking for passionate and positive individuals to join our team. We will equip you with the skills you need, nurture your growth, and help you achieve your career goals within the hospitality industry. Do you have a passion for delivering exceptional service and working with exquisite food? At Hoar Cross Hall, we are looking for an enthusiastic Breakfast Food & Beverage Assistant to join our dynamic team. The Role As a key member of our Food and Beverage team, you will be responsible for delivering an outstanding guest experience during breakfast service in our award-winning Ballroom. You'll be a natural communicator, with a keen eye for detail and a drive to maintain our high service standards. Working as part of a vibrant, energetic team, you'll help ensure every guest's breakfast experience is exceptional. This is a fantastic opportunity to establish a fulfilling career within an award-winning resort and grow within the hospitality industry. Key Responsibilities Providing efficient, courteous, and professional service during breakfast, ensuring a seamless experience for all guests. Assisting in delivering high-quality food and beverage service across all hotel and spa areas, focusing primarily on the Ballroom during breakfast service. Setting up and clear tables, maintaining cleanliness and organisation in the dining areas. Running a section in the Ballroom, and assist in additional dining areas during Breakfast, Afternoon Tea, Lunch, and Dinner services. Preparing for events or functions by following Banquet Event Orders (BEOs), ensuring all setup procedures are followed with precision. Ensuring proper compliance with health and safety standards, dress codes, and service procedures at all times. Addressing and resolving guest complaints promptly or escalate as needed, ensuring guest satisfaction. Undertaking training sessions to refresh and expand your skill set as required. Personal Specification Essentials Have excellent communication and interpersonal skills to interact effectively with guests and colleagues. Have the ability to work in a fast-paced environment, handling multiple tasks efficiently. Have a genuine passion for food, service, and creating memorable guest experiences. Be flexible to work early morning shifts, including weekends and holidays. Be a team player with a positive attitude who contributes to a vibrant and collaborative work environment. Desirables Have previous experience in a food and beverage or hospitality roles is a plus but not essential. Have experience handling large volume covers is beneficial. Being food safety training is an advantage. Right to Work Applicants must already have the right to work in the UK. Please note that visa sponsorship is not available for this role. Additional Information 30 contracted hours per week Shifts: 0600-1200hrs Working 5 out of 7 days per week Why Join Hoar Cross Hall Work in a stunning, historic estate with a commitment to excellence in hospitality Be part of an iconic luxury spa hotel with a strong heritage and reputation Work within a supportive leadership team that values development and progression Complimentary use of the leisure and spa facilities Free lunch from our staff canteen Complimentary Spa Day at Eden Hall on work anniversaries Employee Benefits Program Free Parking Refer-a-Friend scheme Discount on overnight stays and spa days 30% discount on food and drink Excellent Induction and training programme Opportunities for professional development and career advancement A positive, professional workplace where quality and people matter At Hoar Cross Hall, we believe luxury is created through people who care deeply about what they do. If you share our passion for excellence and are ready to take the next step in your housekeeping career, we would love to hear from you. People say you can't choose your family, well we choose you to be part of ours.