JOB DESCRIPTION
REPORTS TO: Locality Manager
RESPONSIBLE TO: Locality Manager
RESPONSIBLE FOR
The provision of a range of training and support services mainly in the Core and Curriculum area of the C2k system.
Key Purpose
Provide, under the direction of a Locality Manager, a range of training and support services in order that schools can make effective use of their Management Information Systems and other aspects of the C2k provision, with which these interface.
Scope and Context
The post holder will contribute to the development of an overall implementation strategy in relation to the Management Information Systems and will provide training and school-based and Service Desk support as directed by a Locality Manager.
As C2k operates province wide, applicants should note that they may be required to support the service in the Education Authority area.
Main Duties
1. Assist with the design, development and delivery of in-service strategies which will contribute to the effective use by schools of their Management Information Systems and other aspects of C2k provision with which these interface;
2. Deliver effective training to the clerical, administrative and teaching staff of schools within guidelines established by the Service Delivery Management Team;
3. Assist with the ongoing development and enhancements of aspects of schools-based systems by contributing to pilot testing of upgrades and the development of system documentation and by participating in cross-service meetings;
4. Contribute to the customisation of the Core and Curriculum Systems (and related areas) and associated documentation, within guidelines established by the Service Delivery Management Team;
5. Provide progress reports and updates to the Locality Manager and the C2k Lead Manager as required;
6. Provide appropriate Service Desk, remote and on-site support to staff in schools;
7. Assist schools in using their Management Information Systems to meet the information requirements of external agencies;
8. Advise schools on security and control procedures in relation to their computerised management systems, within guidelines established by the Service Delivery Management Team;
9. Assist with team planning and staff deployment as required by the Locality Manager;
10. Advise and assist senior managers in schools so that they can make effective use of their Management Information Systems;
11. Undertake any other duties which may from time to time be required by the Locality Manager or the C2k Lead Manager.