Sales Support Administrator
£28, - £30, per annum
Witham, Essex
Monday - Friday, 9am-5pm
My client is seeking a proactive and highly organised Sales Support Administrator to support their sales operations function. Reporting to the Director of Sales Operations, the role is key to ensuring the smooth processing of customer quotations, sales orders and supplier purchase orders through to delivery.
Working closely with customers, suppliers and internal teams, you will help maintain accurate order information, support delivery timelines and provide a high level of administrative and customer service support. This role suits someone with strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast paced environment.
Key duties and responsibilities:
1. Provide customer quotations in a timely manner, to include sourcing pricing from suppliers and working with customer price lists
2. Provide high level administrative support to the sales team
3. Assist with customer quote follow up and maintaining sales forecast integrity
4. Process supplier purchase orders from order entry through to receipt of goods
5. Proactively liaise with suppliers to ensure delivery deadlines are met
6. Provide real time delivery confirmations to customers
7. Assist with goods receipt processes at multiple locations
8. Provide remote operations support to production office
9. Process customer sales orders from order entry through to delivery
10. Provide customers with order updates and tracking/shipping information
11. Create customs documents for orders shipping outside of the UK
12. Create new part numbers and assist with maintaining part number integrity
13. Provide holiday cover to Sales Operations team
14. Answer incoming phone calls and direct to the appropriate department
The ideal candidate:
15. Previous experience in sales administration or sales operations, managing quotations, sales orders and purchase orders from entry through to delivery
16. Confident communicator with the ability to liaise professionally with customers and suppliers
17. Highly organised with excellent attention to detail
18. A proactive and reliable team player, willing to provide team support
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