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Chandlery retail sales and parts advisor

Milford Haven
Dale Sailing
Parts advisor
£29,000 - £33,000 a year
Posted: 10 September
Offer description

Join a respected name in the marine industry with over 60 years of excellence.

We are a well-established and growing marine business specialising in retail chandlery, boat repairs, and boatbuilding. Known for our outstanding customer service and top-quality workmanship, we're now looking for a Chandlery Retail Sales & Parts Advisor to join our friendly and fast-paced team.

Whether you're from a marine background or have strong knowledge in parts, engineering, or paints – if you're motivated, organised, and love working with people, we want to hear from you.

What You'll Be Doing:

* Assisting the Chandlery Manager and wider team in the daily operations of our retail chandlery, stores, and workshop parts counter.
* Providing excellent customer service – in-store, by phone, and via email – to both retail and trade customers.
* Advising on and selling a wide range of marine products, tools, and parts.
* Supporting internal departments including workshop, boatbuilding, and commercial vessels teams.
* Following up customer enquiries and processing sales, orders, refunds, and quotes.
* Managing stock levels, product displays, and participating in promotions and seasonal events.
* Assisting with stock control, including price updates, annual stock take, and day-to-day inventory accuracy.
* Handling payments and maintaining a secure, tidy and attractive retail environment.
* Assisting with fuel pontoon sales and related administration when needed.
* Opening and closing the store (as required) following security procedures.

What We're Looking For:

Essential:

* Experience in a parts, retail sales or warehouse environment.
* Strong customer service and communication skills.
* IT competent (e.g., using EPOS, email, and inventory systems).
* Physically fit and able to meet the demands of the role.
* Full UK driving licence.
* Proactive, organised, and able to work on your own initiative or as part of a team.

Desirable:

* Knowledge or experience in the marine trade or personal interest & experience in boating.
* Experience with parts/engineering/paints in a trade environment.
* Forklift operator's certificate.

Why Join Us?

* Be part of a close-knit and supportive team in a dynamic marine business.
* Long-term career development opportunities in a progressive company.
* On-the-job training with support to expand your knowledge of the marine industry.
* Competitive salary, with opportunities for progression based on your skills, experience, and performance over time.
* Work in a beautiful coastal/marina setting.

Apply Now

If you're ready to dive into an exciting role where no two days are the same, we'd love to hear from you. Upload your CV and a short cover letter setting out your interest in the role.

Apply here via Indeed or email us directly at -

Job Types: Full-time, Permanent

Pay: £29,000.00-£33,000.00 per year

Work Location: In person

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