Location: Worthing Job Type: Contract Industry: Digital Workspace Job reference: BBBH434165_1772554406 Posted: about 1 hour ago
Performance Analyst - Digital - Agents
Max Supplier Rate: £391
Clearance Required: BPSS
Duration: 6 months
Location: Worthing - 2/3 days on site
Why this role:
This is a pivotal analysis role. You will be responsible for developing performance measurement frameworks and analysing the performance of a service or product against these. Your approach and framework will adapt in line with any changes.
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.
What you will do:
Work with project teams to procure, implement and validate appropriate analytics tools against identified performance measurement frameworks -Analyse data and use this analysis to create compelling evidence-based and actionable data stories to share with stakeholders to drive decisions -Inform the iterative design of the service or product in order to ensure effectiveness, efficiency and accuracy -Ensure data and analysis is of high quality and accuracy, and work with a variety of qualitative and quantitative data -Provide challenge from a digital perspective and collaborate with other digital and analytical professions, especially user researchers, to provide collective insights