Job Description
Location: Basildon | Full-time | 18-month Graduate Programme
Start date: September 2025
Department: Client Service Management
Are you a recent graduate who enjoys building relationships and solving problems? We’re looking for someone who’s organised, analytical, and confident communicating with clients and teams alike.
Join us at SS&C as a Graduate CSM Support Officer and start your career in client relationship management. Over 18 months, you’ll learn how we support and deliver for our clients daily working closely with Client Service Managers, Account Managers, and Relationship Directors. You’ll also have a mentor to support you, access to a graduate network, and clear opportunities for progression, with the aim of becoming a Client Service Manager at the end of your programme.
What you’ll be doing:
* Be a direct point of contact for assigned clients
* Support the day-to-day management of client service queries and tasks
* Work across teams to help resolve service issues quickly and effectively
* Build a strong understanding of our services and how we deliver them
* Learn to manage multiple client’s needs under deadlines
What we’re looking for
* A 2:2 degree or above in a business-related or similar subject
* Individuals who have graduated in 2024 or are expecting to graduate in 2025
* Strong communication skills—written and verbal
* Good organisational and time management skills
* Comfortable working with data and using MS Office tools
* A team player who can work under pressure and stay detail-focused
* Willingness to learn and develop new skills
Why join us?
* A clear path to becoming a Client Service Manager within 18–24 months
* Access to a mentor and a supportive graduate network
* The chance to work closely with a variety of clients and teams
* Full-time hours (Monday to Friday, 9am–5:30pm)
* Potential opportunities to travel to other SS&C offices
Important to know:
* We can’t offer visa sponsorship for this role
* Applications close 1st June 2025, but may close earlier if we receive a high volume
Next steps:
Submit your CV to apply. If successful, you’ll be invited to an assessment day and professional interview in July 2025.
About SS&C:
SS&C is a global technology and services provider for the financial industry. Our clients rely on us to help them grow, stay compliant, and operate efficiently—and we rely on talented people like you to help make that happen.
At SS&C, our Global Investor and Distribution Solutions (GIDS) and Retirement Solutions
(RS) divisions are engineered to help financial institutions navigate the challenges
of today’s global markets. With cutting-edge technology and world-class services,
our clients trust us to help them stay ahead of the competition, enhance operational
efficiency and accelerate growth—no matter where they operate.
Apply now and start your journey with SS&C