Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone with a wealth of life experience that could help navigate challenging situations? This could be resilience from raising a family or the life skills you've built from building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Merthyr to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcome.
This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your personal life and emergencies.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving hundreds of pounds annually
* Access to a 24/7 online GP service for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave
* Support for career development and progression
* Volunteering days to give back to your community
* Optional private healthcare and dental cover
We have a great team culture, support, and tailored training to help you build a lasting career. What are you waiting for?
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