Overview
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is a commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities
* Be the face of the restaurant by delivering friendly, welcoming and helpful customer service.
* Deal with customers and ensure everything runs smoothly in customer areas.
* Make children feel welcome, hand out balloons, and help organise special events.
* Look after customers’ specific needs and maintain high standards of cleanliness in the dining area and toilets.
* Create a warm and welcoming atmosphere and establish positive communication with customers at all times.
* Keep the manager informed about customer satisfaction and any issues that arise.
* Work in a fast-moving, high-energy environment and connect with customers so they feel valued.
Qualifications
* Friendly, welcoming, courteous and helpful behaviour; a natural ability to work well as part of a team.
* Effective communication skills, including attentive listening, face-to-face verbal communication and eye contact.
* Ability to maintain high energy levels while working efficiently and productively.
Benefits
* Holiday pay
* Service Awards
* Meal allowance
* Employee discounts from top high street and online brands
* Additional benefits as available
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