We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager, you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key Responsibilities:
1. Have a clear focus on delivering great availability for your customers.
2. Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
3. Deliver on all agreed actions set for you by your line manager.
4. Engage, develop & retain great people:
* Support and work with the Talking Shop Rep in your store.
* Support team engagement in your store.
* Create an inclusive culture where everyone can be their best.
* Share your knowledge to support team up-skilling.
1. Follow processes and ensure standards:
* Complete actions from your daily floor walk focusing on customer experience.
* Provide positive service in-store and at the doorstep.
* Follow cash handling and security policies.
* Implement all "One Best Way" digital processes.
2. Leadership:
* Be approachable and customer-focused.
* Respect colleagues and work enthusiastically.
* Take action to reduce waste.
* Care about the business and colleagues.
Experience & Skills:
* Experience in retail management or supervisory role is preferred but not essential.
* Effective communication and team organisation skills.
* Ability to provide constructive feedback and set team pace.
Benefits:
* 15% discount at Iceland and The Food Warehouse stores.
* 28 days holiday including Bank Holidays.
* Christmas vouchers, increasing with service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join healthcare plan.
* Grocery Aid support.
* Career development opportunities.
* Supportive and inclusive environment.
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