Job Overview:
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We are seeking a skilled professional to lead our customer service team. As a Team Leader, you will be responsible for providing exceptional customer experiences, managing the store environment, and developing the skills of your team members.
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About This Role:
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* You will provide leadership and support to your team, ensuring they have the tools and resources needed to succeed.
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* You will be responsible for maintaining a safe and clean store environment, adhering to all relevant health and safety regulations.
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* You will work closely with colleagues to achieve sales targets and improve customer satisfaction.
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* You will participate in recruitment and training activities to help build a high-performing team.
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* You will identify opportunities for improvement and implement changes to enhance the customer experience.
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The Ideal Candidate:
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To be successful in this role, you should possess excellent communication and leadership skills, as well as the ability to work effectively under pressure. You should also be passionate about delivering exceptional customer experiences and committed to ongoing learning and development.
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Benefits:
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* A competitive salary and benefits package
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* Ongoing training and development opportunities
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* A collaborative and supportive work environment
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* Opportunities for career advancement
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* A range of employee discounts and perks
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What We Offer:
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We offer a comprehensive benefits package, including a competitive salary, pension scheme, and 30% discount on Co-op products. We also provide opportunities for career growth and development, as well as a positive and inclusive work environment.
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Why Join Us?
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We are a values-driven organization that prioritizes diversity, equity, and inclusion. We believe in creating an environment where everyone feels valued and supported, and we encourage applicants from diverse backgrounds to apply.
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Contact Information:
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If you are interested in this role, please submit your application through our website. We look forward to hearing from you!