Who we are supporting
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise.
Spektrum – The NATO Communication and Information Agency (NCIA)
The NCIA is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
- Cyber Security – advanced cyber‑security solutions to protect NATO's communication networks and information systems.
- Command and Control Systems – systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications – services to enable secure and reliable communications between NATO forces.
- Electronic Warfare – services to detect, deny and defeat threats to NATO's communication networks.
- Information Management – management of NATO's IT infrastructure, including databases, applications and servers.
The NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise‑wide information technology infrastructure to enable allies to consult together under Article IV and, when required, stand together in the face of attack under Article V.
The NCI Agency requires a high‑performance, engaged workforce. The workforce consists of three major categories: NATO International Civilians (NIC), Military (Mil) and Interim Workforce Consultants (IWC). IWCs make up approximately 15% of the total workforce.
Role ID – C004926
Role Duties and Responsibilities
- Coordinate overall system service delivery integration of the FLAGCIS maritime deployable communication & information system modules.
- Validate system technical criteria during milestone phases to ensure the system is brought to a state of operational readiness.
- Modify and communicate system integration timeline changes to key stakeholders.
- Support each assigned technical lead for integration milestones with planning and execution of each event.
- Publish a System Operational Readiness Status document for signature by the CSU Commander (NCIA) and the Operational User (MARCOM HQ N6) before the final Phase of Operational validation.
- Support coordination of infrastructure and CIS connectivity works to upgrade FLAGCIS facilities.
- Monitor, record and report progress of validation of system technical criteria achievement while recording observations and exceptions, and propose viable plans to achieve criteria.
- Provide advice to key stakeholders including NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians.
- Assist in the production, validation and refinement of system documentation, operating procedures, maintenance plans, technical schematics, checklists, and operator/technical manuals.
Essential Skills, Experience and Certifications
- Minimum 7 years of relevant hands‑on experience in IT project management.
- Formal and current Project Management certification (PRINCE2, PMP or equivalent).
- Formal and current ITIL Foundations certification.
- Expert knowledge of the MSOffice suite.
Education
- Bachelor's degree in Information Technologies or related discipline.
- Experience coordinating CIS operational readiness planning, execution and validation.
- Knowledge of Microsoft Server Technologies, Active Directory and Microsoft Exchange.
- Knowledge and experience in virtualization technologies, including VMWare.
- Knowledge and experience with military‑grade cryptographic technologies.
- Knowledge of the SDE process (e.g., Ansible playbooks) is desirable.
- Knowledge of networking and digital communication service technologies.
- Knowledge of NATO Maritime software applications such as NIRIS, MCCIS, ICC, EDMS, JCHAT, NCOP and ARCGIS.
- Ability to write clear and concise technical documentation and user guides.
- Effective oral and written English communication skills.
- Customer focus with strong quality standards and systematic work approach.
- Master's degree in Computer Science, Information Technologies or related discipline (desirable).
Working Location
Working Policy
Travel
- Some travel to other NATO sites may be required.
Security Clearance
- Valid national or NATO Secret personal security clearance.
