Customer Service Assistant - Warwickshire Customer Service Assistant How we roll: TENPIN IS NOT JUST ABOUT BOWLING We are unforgettable entertainment. From one of the world's first ever Hyperbowling experiences, Sector 7 laser arena, a range of Houdini's escape rooms, our state-of-the-art arcades, American pool tables, and of course our bar and food menu. As a Customer Service Assistant for Tenpin, you will be responsible for ensuring our Customers have an EPIC experience when they visit us! Whether you are pulling a pint at the bar, checking customers in at reception, serving them on the lane or hosting a party we will need you to bring your 'A' game. GAME ON: Greet customers at reception, operate the booking system and tills Strive to constantly achieve the highest operating standards throughout the bowl on the lanes, food, drink and amusements Ensure that all our customers are having a great time and adopt a 'nothing is too much trouble' attitude Serve customers and prepare food and drink in the bar and caf area Host and entertain individuals and parties to a high standard of service Lead by example and encourage all colleagues to participate and work together. We take training seriously. That is why you will be trained in all areas of the business. We work hard to ensure your role has variety as well as meaning that the business has the most practical operation. Are you Player 1? Full of determination, enthusiasm and patience Able to provide high levels of customer service and have strong communication skills Fully flexible around working pattern (evening and weekends will be required) Be approachable and helpful A strong team player Be organised and able to multi-task Leave no pin standing! This is Tenpin. Where the everyday is epic, the virtual becomes reality and where you are Player 1. The game is on and we can't wait to have you join our team! Ready to bowl us over?