What you’ll be doing
as the Leakage Project Coordinator
1. Reporting on and tracking performance, explaining variances against actuals, targets, and forecasts for meter installations and leakage reduction.
2. Coordinating with contractors and internal stakeholders to support effective project delivery.
3. Analysing data to identify new bulk metering areas of interest.
4. Improving the leakage benefits of the Bulk Metering Programme by targeting areas with high levels of unaccounted‑for water.
5. Extracting data from GIS and other systems to provide contractors with accurate survey information.
6. Raising new meter installation jobs in a timely manner to support delivery against programme targets.
7. Assuring the quality of meter installations, documentation, and leakage detection before handover to Asset Management.
8. Monitoring faults, issues, and customer complaints to identify improvement opportunities.
9. Interpreting smart and analogue meter data to quantify leakage and prioritise customer‑side repairs where leakage rates are highest.
Base location: Worcester House, Langley (SL3 6EY).
This role is primarily remote, with attendance at the base location required at least once a week and additional travel to other sites as required by the business.
Hours: 36 hours per week
What you should bring to the role
Essential skills and experience
10. Strong organisational and planning skills, with excellent attention to detail.
11. Confident communication and interpersonal skills, with experience working with a range of stakeholders.
12. Experience producing reports and presentations.
13. Fully competent using Microsoft Office and relevant company IT systems.
14. Strong problem‑solving and critical‑thinking skills.
15. A full, clean UK driving licence.
Essential qualifications
16. Educated to degree level (BSc/BA) or equivalent relevant experience.
Desirable experience
17. Knowledge of project management or experience working on utility or infrastructure projects.
18. Experience supporting continuous improvement initiatives.
19. Exposure to risk management and issue resolution.
20. Experience working with third‑party delivery partners.
21. Document control experience.
22. Experience supporting smart metering or similar operational programmes.
Desirable technical skills
23. Project planning and coordination tools.
24. Experience using Salesforce and/or SAP.
25. Strong data analysis skills.
What’s in it for you?
26. A competitive starting salary of £36,290 and up £38,000 per annum, depending on skills and experience.
27. 26 days holiday per year, increasing to 30 days with the length of service. (plus bank holidays)
28. Performance-related pay plan directly linked to company performance measures and targets.
29. Generous Pension Scheme through AON.
30. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.