Why Asset Assured? )
Formed in 2019, Asset Assured continues to grow rapidly as the supplier of choice for NHS Ambulance Trusts, providing proactive and cost-effective maintenance management to enable our customers to provide essential patient transport, often in emergency situations.
We at Asset Assured believe that our business revolves around one thing – our customers. Having long-standing relationships are central to our success and that is why we strive to provide an innovative, tailored and transparent approach, built on mutual trust and respect.
We operate in a competitive industry, and it is our team of people that sets us apart from the rest. Central to being able to deliver the highest levels of customer service and care, is the ability of our people to deliver on Asset Assureds' values. We do this with energy, passion, and curiosity, and we are backed by our rich heritage and culture of innovation.
Due to substantial growth, we are expanding our highly skilled and collaborative team with an exciting opening for a Fleet Maintenance Administrator.
Interested?
If……………..Trustworthy – Respect – Integrity – Openness – Kindness………….are words that resonate with you, then you may be someone who would like to join us on our journey
What does the role involve:
As part of the Operations Team, you will assist in the administration of a large diverse fleet of A&E, Rapid Response and Patient Transport vehicles operated by NHS and non-NHS customers.
Performing the role to a high standard by focussing on attention to detail and with confidence, which will ultimately ensure the busy operations team will depend on you to help meeting their objectives.
The aim is to effectively process information, paperwork and key statistics in a neat and timely manner. To handle telephone calls and enquiries confidently and to fully support the operations team in all aspects of the business. Contact with third parties and customers will also be required as well as ensuring that paperwork is received correctly and consistently.
The role will be based at the Head Office in Lutterworth, Leicestershire.
As our Fleet Maintenance Administrator, you'll need to:
· Support the Operations Team to plan vehicle maintenance requirements including regular inspections, annual MOT's, tail lift inspections and weight tests and the maintenance of any specialist equipment IE: Aircon, Saloon, Heater, patient handling equipment etc.
· Produce service plans and capture mileages on a weekly basis based on the vehicles maintenance schedule and communicate this electronically to the customer.
· Make contact with external repairers with regard to service dates and scheduling and occasionally provide start-up order numbers for routine maintenance to third party suppliers. Liaise with suppliers and customers to ensure that vehicles are booked in and anticipated completion timescales, provide orders numbers
· Ensure that paperwork is collated promptly and completed accurately following inspections, filed or scanned onto Certus Fleet Management system
· Monitoring and control of vehicles off the road where requested, chasing progress updates relating to breakdowns and workshop repairs using internal management software.
· Provide reports, KPI's and fleet lists as required
· Maintain accurate vehicle service history records within the Certus system
· Produce, sort and submit weekly recharge invoices to the customers.
· Support in the processing of supplier invoices
· Ensure incoming calls are answered confidently, and routine problems and queries are effectively dealt with.
· Administrative support to all Operations team
· Other ad hoc duties as and when the need arises, or as the role develops.
Who are we looking for as a Fleet Maintenance Administrator:
· Pace and Efficiency: Ability to work at a fast pace and handle multiple tasks simultaneously.
· Strong Communicator: Excellent communication and interpersonal skills
· Experience in workshops, commercial or vehicle/patient transport sector is an advantage.
· Is well organised, reliable, resilient, and has the ability to work on your own initiative and problem solve
· Substantial I.T. skills and willingness to develop.
* High levels of accuracy and data inputting
* Confident handling documents, prices, and third-party coordination
· Diary management skills.
· Team player.
· To be receptive to training and participate fully in development and improvement of systems and procedures.
· Honest and open approach and to quickly embrace the Asset Assured culture.
· Reliability, integrity and respect for colleagues.
What we can offer you:
· Basic Salary of £25k-£27k dependent on experience
· 24 Days holiday, + 1 day birthday + bank holidays + up to 3 days for length of service
· Free onsite parking
· Group Life Assurance
· Pension scheme
· Social activities
Working Hours
Monday to Friday 9.00am to 5.00pm, with 30 minutes lunch
Application process
Following the application closing date:
· CV's will be reviewed within 7 days
· Telephone 1st interviews will be arranged thereafter
· Successful telephone candidates will be invited to a 2nd interview
· Shortlisted 2nd interview candidates will be invited to a final interview with Senior Management
Feedback will be provided to all interviewed candidates
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Company pension
* Free parking
* Life insurance
Experience:
* Clerical: 3 years (required)
* Customer service: 3 years (preferred)
* Fleet/Transport/workshop: 2 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person