Main Duties and Responsibilities: To carry out specific duties requested by the Duty Officer or Centre Manager on duty. To assist the Duty Officer or Centre Manager on duty, in providing an efficient and effective service for the whole community. To assist in the efficient day to day operation of the Centre, ensuring customer satisfaction and compliance with the relevant standards and procedures. To undertake cleaning duties as required by cleaning schedules or the Duty Officer or Centre Manager on duty in all areas of the centre. To supervise swimmers ensuring their proper conduct and safety, in accordance with the Pool’s Normal Operating Procedure, Emergency Action Plan and all relevant health and safety procedures. To supervise fitness suite users ensuring their proper conduct and safety in line with the Fitness Suite Normal Operating Procedure, Emergency Action Plan and all relevant health and safety procedures. To teach and assist with swimming lessons for children. (Training provided) To assemble and dismantle equipment for sports and social activities. To maintain a safe environment for both staff and customers, including undertaking pool water tests and reporting the results to the Duty Officer or Centre Manager on duty. The application of first aid when necessary (only when trained). To make a positive contribution to service improvement, through regular attendance at staff meetings / training sessions where requested by the Duty Officer or Centre Manager on duty. To promote a positive image to customers taking prompt action to deal with complaints and problems. To assist in the upkeep of administrative and filing systems at the Centre. To collect money and complete appropriate documentation To Monitor and report any incidents / accidents and deal with these as required by the Centre operating instructions. To maintain a working knowledge of, and comply with, the centre’s operating guidelines and policies. To undertake such other work that may be required from time to time consistent with the duties and grading of the post. Personal To personally ensure that qualifications are kept up to date and skills maintained and developed to a high level of personal competency. This job description is not exhaustive and the post holder may be required to undertake other duties as reasonably required. Montsaye is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. : ……………………