Hotel Director of Operations – Luxury 5 Hotel – London*
Salary: Up to £85,000 + Bonus + Outstanding Benefits
Location: Central London
Job Type: Full-Time, Permanent
James Webber Recruitment is delighted to present this exclusive opportunity for a Hotel Director of Operations to join one of London’s most iconic luxury hotels.
About the Role:
As Hotel Director of Operations, you will oversee the full operational running of the hotel including Rooms Division, F&B, Housekeeping, Front Office and Maintenance. You will report directly to the General Manager and be responsible for ensuring that every guest experience reflects five-star excellence.
Key Responsibilities of the Hotel Director of Operations:
* Lead and develop senior operational teams to deliver outstanding service across all departments
* Manage budgets, operational planning, and cost controls to maximise efficiency and profitability
* Ensure the hotel is compliant with all brand standards and legal requirements
* Analyse guest feedback, financial performance, and operational data to drive continuous improvement
* Collaborate with the senior leadership team to execute long-term strategic objectives
* Champion a culture of excellence, innovation, and employee engagement
What We’re Looking For in a Hotel Director of Operations:
* Proven experience in a Hotel Director of Operations or Hotel Manager role within a 5-star luxury property
* Exceptional leadership and people management skills
* Commercially savvy with a results-driven approach
* Hands-on, approachable, and focused on team development and guest satisfaction
* Deep understanding of the London luxury hotel market and its clientele
Why Apply for this Hotel Director of Operations Role?
This is a flagship opportunity for a dynamic and driven Hotel Director of Operations to make their mark in one of the capital’s most prestigious hotels. You’ll be joining a brand committed to excellence, with support from an established and forward-thinking leadership team.
To Apply:
This Hotel Director of Operations role is being advertised exclusively by James Webber Recruitment, the trusted name in luxury hospitality recruitment.