Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. You might help with simple device questions or more complex issues to keep customers connected with loved ones. Every day brings a new challenge.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role is designed with flexibility in mind to support your life commitments. We offer options like scheduling your own breaks, banking time, and occasional home working to help you balance work and personal life.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds annually.
* Support to develop your career with tailored training and development opportunities.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
We foster a great team culture with meaningful support to help you build a lasting career. What are you waiting for?
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