Job Introduction
We are looking for an Aftersales Manager with extensive experience, preferably within a main dealer environment, to join our team at Volvo Worcester.
Working hours are Monday to Friday, 8am to 6pm. Benefits include a company car, with the option of an electric vehicle, and a basic salary of £45,000 OTE up to £65,000.
Customer care is of paramount importance in this role, as you will lead from the front to ensure our customers receive the best possible service experience.
Role and Responsibilities
* Manage, coach, and develop all workshop, service, and parts department staff to reach their full potential and performance.
* Plan, forecast, and deliver sales targets.
* Increase workshop utilisation and efficiency.
* Manage your own budget and drive the business forward.
* Collaborate with other department managers to enhance overall centre performance.
About You
* Ideal candidates are currently Service Managers, Assistant Aftersales Managers, or Aftersales Managers seeking a new challenge within a premium brand.
* You should have the drive and talent to push the department forward, achieving KPIs and brand standards.
* A proven track record of delivering outstanding results and customer satisfaction is essential.
* Strong management and leadership skills, a winning mentality, and passion for the brand are required.
* Experience in the motor trade, automotive, or car dealership sectors is preferred but not essential, as full training will be provided.
What We Offer
* 33 days holiday including bank holidays
* Company pension
* Wellness programme
* Sick pay
* Group life insurance
* Staff discount on car servicing
* Listers benefits – discounts on retailers, restaurants, cinemas, and holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer, and professional qualifications
* Company events
Why Listers?
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team of over two and a half thousand dedicated employees. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business, whatever your aspirations might be. If you are seeking a career in the motor trade, automotive, or car dealership sector, please apply today. You can also join our Talent Bank for similar opportunities.
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