Receptionist
LCRE_1765900625 Posted: 16/12/2025
Receptionist
Temp to Perm
Based in Luton
£15.00 per hour
We are seeking a friendly, organised, and professional Receptionist to join our Social Housing team on a temporary-to-permanent basis. The successful candidate will be the first point of contact for tenants and visitors, providing a welcoming and efficient front-of-house service while supporting the day-to-day administrative needs of the office.
Key Responsibilities
1. Greet tenants, visitors, and contractors in a professional and courteous manner
2. Act as the first point of contact, responding to general enquiries in person and via telephone
3. Assist tenants with new key fobs and access-related queries
4. Manage reception duties, ensuring the reception area remains tidy and presentable
5. Photocopy, scan, and file documents as required
6. Book and manage meeting rooms, ensuring availability and appropriate setup
7. Support the wider team with general administrative tasks as required
8. Adhere to confidentiality, data protection, and health and safety procedures at all times
Skills and Experience
9. Previous experience in a receptionist or customer-facing role (social housing or public sector experience desirable)
10. Strong communication and interpersonal skills
11. Ability to deal sensitively and professionally with tenants and members of the public
12. Good organisational skills and attention to detail
13. Basic IT skills, including Microsoft Office and office equipment
14. Ability to work independently and as part of a team
Personal Attributes
15. Friendly and approachable manner
16. Reliable, punctual, and flexible to work on a rota basis
17. Calm and professional under pressure
18. Committed to providing excellent customer service
What We Offer
19. Opportunity to transition from temporary to permanent employment
20. Supportive working environment within the social housing sector
21. Consistent working hours on a rota basis