Salary: £18,200 - 20,800 per year Requirements: Strong experience in enterprise infrastructure environments Proven expertise with SCOM, PRTG, and network/device monitoring Experience leading teams or acting as a senior technical specialist Solid understanding of SLA-driven environments and governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills: MCSE (or equivalent certification) ITIL Foundation Experience working in customer-facing or secure government environments Responsibilities: Leading day-to-day operations of the Windows/Infrastructure team Managing and optimising monitoring tools such as SCOM and PRTG Designing and configuring dashboards for network and system monitoring Supporting project delivery including solution design, estimation, and implementation Ensuring SLA compliance through effective incident response and escalation Mentoring engineers and building SME capability within the team Collaborating with architects and stakeholders to shape technical solutions Producing and maintaining high-quality technical documentation Technologies: Support ITIL Network Windows More: We are a high-profile organization in the MOD sector, seeking a DV Cleared Monitoring Engineer to join our team in Hemel Hempstead. This role offers competitive compensation of up to £800 per day (Inside IR35) and the opportunity to work within a secure environment. You will take ownership of monitoring operations and lead a technical team, reinforcing our commitment to operational excellence and support for critical systems. last updated 18 week of 2026