Shift Engineer/Maintenance Supervisor Job Description
POSITION: Shift Engineer/Maintenance Supervisor
REPORT TO: Head of Maintenance and General Managers
WORKING HOURS: 09:00 – 17:00, Monday-Friday (and emergencies)
LOCATION: Various – London and Cardiff
About the Company
The Quarters by Bravo offers the best value short to medium stay option in London, with high-specification and thoughtfully designed suites located in convenient locations with exceptional transport links. Their expert on-site management team ensures a seamless experience for their guests throughout their stay.
About the Role
They are currently seeking experienced, confident shift engineers to carry out the maintenance of their sites, ensuring the absolute highest standards are maintained and the best possible experience is given to their guests.
Vacancies are available across their Kilburn, Croydon and Cardiff sites.
Responsibilities
* Work collaboratively within a friendly, supportive team to maintain high standards of cleanliness, safety, and maintenance across the property.
* Communicate effectively with residents, colleagues, and contractors, ensuring clear understanding and timely responses.
* Monitor and manage maintenance tasks via Basecamp, ensuring timely completion and quality standards, while keeping tenants informed as needed.
* Maintain accurate records of all maintenance activities in line with The Quarters’ policies and procedures.
* Ensure adequate stock levels of supplies and plan for replenishment.
* Respond to emergency maintenance issues outside of office hours when required.
* Perform a wide range of repair and maintenance tasks, including plumbing, carpentry, painting, lighting, and statutory testing.
* Address health and safety concerns promptly and appropriately.
* Conduct regular inspections of communal areas, refuse, and recycling facilities, completing daily/weekly checklists.
* Oversee and coordinate and accompany contractors and suppliers for minor works, ensuring compliance with RAMS and Permits to Work.
* Supervise and maintain external grounds, ensuring cleanliness, safety, and order.
* Manage and update statutory testing records in the Pyramid platform, with support from the Head of Facilities as needed.
* Carry out PAT testing, emergency lighting inspections, weekly fire alarm tests, and fire evacuation drills.
* Follow all company safety procedures and safe systems of work.
* Report incidents and accidents to the GM and document them using the H&S platform (Pyramid).
* Review and update site risk assessments in collaboration with the GM using the H&S and Fire Safety platform.
Qualifications
* A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is expected.
* A reasonable level of general education with demonstrable written and numerical skills. Preferably a minimum of education to O’ Level / GCSE level or equivalent.
* Knowledge of H&S requirements on site and/or qualifications relating to H&S.
Required Skills
* Proven experience in domestic repairs or general residential construction, particularly in plumbing, electrical, or carpentry trades.
* Strong verbal and written communication skills in English.
* Friendly, professional, and helpful attitude with excellent interpersonal skills.
* Reliable team player with a positive mindset and ability to work independently.
* Skilled in identifying cost-effective repair solutions.
* Experience overseeing contractors and suppliers.
* Highly organized with strong multitasking and prioritization abilities