The Role
As a Care Coordinator, you’ll be at the heart of our care services, working closely with the Registered Manager, you’ll ensure exceptional care delivery, inspire and develop our care team, and play a key role in expanding the service Trusted Homecare provides on the Island.
Key Responsibilities
Care Coordination
* Manage care delivery to ensure high-quality, personalised services for every individual
* Conduct new client assessments and reviews to create and maintain tailored care plans and risk assessments
* Produce schedules which meet the needs of both our clients and Caregiver team, ensuring regular faces provide consistent care and support
* Take part in the out of hours / on call service on a rota'd basis, one weekend per month and a weekday evening
Team Leadership & Training
* Recruit, onboard, and mentor team members to support our successful growth
* Deliver training programs to build a confident, skilled workforce
* Conduct supervisions and appraisals to maintain high performance standards
Business Growth & Community Engagement
* Network with healthcare professionals, organizations, and community groups on the Island
* Represent Trusted Homecare at local events and forums to raise awareness of our services
Skills and Attributes
* Must hold a Full UK Driving License and access to your own vehicle
* Must be a UK resident with Right to Work in the UK, we do not hold a visa and cannot offer a switch
* Excellent customer service skills, liaising with both our teams, clients, professionals and their friends and family
* Excellent planning and prioritisation skills, being able to organise multiple priorities at the same time
* Be computer literate, proficient in the use of Microsoft systems and able to learn how to use our internal care management systems
* Proven experience in health and social care, ideally in a leadership or coordination role
* A proactive, can-do attitude with a passion for supporting and developing others
* Minimum NVQ Level 2 in Health & Social Care (Level 3 preferred or willingness to achieve)
Why choose Trusted Homecare?
* Join a company with a fresh, contemporary identity that reflects our commitment to innovation and growth
* Benefit from comprehensive induction programs, ongoing training, and leadership development
* Work within a close-knit, collaborative team backed by hands-on leadership
* Competitive salary with yearly salary reviews
* A chance to make a meaningful difference in your community
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