Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and/or Accommodation?
Surya Hotels are recruiting for a Hotel (Operations) Manager to lead our Dragonfly Colchester Hotel, based in Ardleigh, just outside Colchester.
Our Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base for guests to explore the local area. With 50 rooms, restaurant and function spaces we offer many options to guests, and it's an exciting time to bring your personality and lead this site to reach it's potential!
To be successful as our Hotel (Operations) Manager you need:
* Management Experience in a 3/4 * 30+ bedroom hotel OR
* Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
* A thirst to do 'more'- drive and improve standards across the Hotel
* Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
* Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
* Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
* Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
* Proven experience being hands on whilst seeing the bigger picture to increase your business
Our ideal Hotel Operations Manager:
· Would have experience within a similar role with site and P&L responsibility
· Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success
· Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager
· Commercially astute to monitor and analyse trends and identify opportunities
· Flexible in approach and a ‘Can do, will achieve’ attitude
In return we're offer:
· A highly competitive salary, with Tips too
· Increasing Annual Leave- to 33 days inclusive (FT)
. Training & Development opportunities with professional qualifications, Apprenticeships and certifications
· AE pension
· Bike to work scheme
. Bus Fare Discounts
. Retail & Supermarket Discounts
· Varied working times and great opportunities to advance your career
· Big discounts on Hotel Stays and Meals, throughout the Group- up to 50 off!
· Access to wages as you earn, along with access to financial education and support
· Employee Assistance Programme- to access support 24/7- free and confidential- for you and your family, through our partners Hospitality Action
If the above sounds like an ideal fit we can't wait to hear from you!
We offer a great environment where you get to influence and shape the menus you're delivering, you guide and mentor your team and are a key part of your site's success.
Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.
Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.
We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.
Stay. Explore. Discover.