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Director of adult social care operations

West Town
Camden Council
Social care
Posted: 9 September
Offer description

Overview

Camden is a borough with a proud tradition of social action. Our communities have long come together to stand up for fairness, speak out against injustice, and demand a more equal society. We are seeking a new Director of Adult Social Care Operations who will embrace and reflect these values, leading with integrity, purpose, and a commitment to positive change.

This is a senior leadership role at the heart of our Adults and Health directorate. We’re looking for someone who brings strategic vision, operational expertise and a deep commitment to improving lives. You will lead services that support adults with care and support needs to live safely, independently and well. You will work across systems and with communities to embed prevention, tackle inequalities, and ensure our services reflect the lived experiences of Camden’s residents.

We’re proud of our We Make Camden vision - a shared commitment to putting communities at the centre of everything we do. It’s a bold, mission-led approach to public service, rooted in collaboration, participation and relational working. As Director, you will play a key role in delivering this vision, helping us shift the balance towards early help and co-designed support, and ensuring our services are inclusive, empowering and responsive.

You will be joining a council that’s serious about tackling inequality and preventing harm. We know that many of our residents face deep and complex challenges - from poverty and housing insecurity to loneliness and exclusion. We also know that our workforce must reflect the diversity of our borough and be equipped to lead change. That’s why we’re investing in inclusive leadership, workforce development and anti-racist practice across all levels of the organisation.

Our recent Outstanding rating from the Care Quality Commission (CQC) makes us the first council to receive this accolade and is a powerful endorsement of the dedication, professionalism, and hard work of our teams. It reflects our unwavering commitment to delivering high-quality care and support. We’re looking for someone who can continue this excellent work, lead with empathy and ambition and who has experience in leading adult social care services, including safeguarding, integrated working and operational delivery. You will be comfortable navigating complexity, building trust and making difficult decisions when needed. You will also be a collaborative leader who empowers others, values lived experience and is committed to continuous learning and improvement.

This role deputises for our Executive Director of Adults and Health, who is Camden’s statutory Director of Adult Social Services. You will be a key member of our senior leadership team, helping to shape the future of adult social care in Camden and representing the borough on a London-wide and national stage.

If you’re ready to challenge the status quo, lead with integrity and make a real difference in people’s lives, we’d love to hear from you.


Responsibilities

* Lead services that support adults with care and support needs to live safely, independently and well.
* Provide strategic vision and operational leadership within the Adults and Health directorate.
* Embed prevention, tackle inequalities, and ensure services reflect the lived experiences of Camden’s residents.
* Collaborate across systems and with communities to deliver inclusive, empowering, and responsive services.
* Represent the council on a London-wide and national stage as a senior leader in adult social care.
* Drive continuous improvement, navigate complexity, build trust, and make difficult decisions when required.


Qualifications and Experience

* Experience leading adult social care services, including safeguarding, integrated working, and operational delivery.
* Proven ability to lead inclusive leadership, workforce development and anti-racist practice across an organisation.
* Evidence of collaborative leadership, empowerment of teams, and commitment to continuous learning and improvement.
* Experience in strategic planning and working across systems to embed early help and co-designed support.
* Ability to represent the borough at a senior level and on broader regional/national forums.
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