Your new company I'm thrilled to be working with a key client within financial services who are seeking a proactive and detail-oriented individual to join the team on a 6-month FTC. I am keen to speak to candidates who thrive in a fast-paced environment and are committed to delivering outstanding service. This is a fantastic opportunity to join an award-winning organisation in their modern, city-centre offices. Your new role You'll play a key role in ensuring applications are processed smoothly and efficiently, helping the business maximise every opportunity to secure new business. Your focus will be on timely decision-making and delivering excellent service to both internal and external stakeholders. Main Responsibilities: Process finance applications submitted by dealers, development managers, and operations teams. Monitor application progress to ensure decisions are made within agreed timeframes. Calculate and confirm settlement figures where necessary. Handle inbound customer service calls Respond promptly and professionally to queries from dealers and development managers. Provide occasional support to the Reception team as needed. Offer additional support to the Customer Service team when required. What you'll need to succeed Ideally, you'll bring experience from financial services or a background in managing caseloads, along with the following qualities: Strong system navigation skills with a keen eye for...