Career Area:ManufacturingJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, youre joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Job Title: Manager QualitySalary Grade: £ 66,000 + per annum depending on experienceLocation: ShrewsburyBenefits:* 25 days annual leave,* Up to 18% Bonus* Car Allowance £625 per month* Contributory pension scheme - Caterpillar will double the employees contribution Up to 10%* Contributory share scheme - Caterpillar will match 50% of the employees contribution.* Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.About IPSDCaterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat(R) and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future. Job Summary Oversees the administration and continual improvement of quality management systems.What You Will Do: • Developing quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products. • Recruiting, developing, and leading staff to accomplish personal and organizational goals, adhere to policies/procedures and promote a culture of continuous improvement. • Communicating adherence to client requirements, product or service specifications, and ensures that their expectations are met to achieve high customer satisfaction rates. • Managing process to achieve compliance for internal quality audits and coordinate external on-site audits; analyzing all product development and manufacturing procedures to identify deviations from quality standards and recommend and implement corrective actions. • Driving change based on data; reviewing reports to review with quality assurance, production, management, and engineering personnel to solve quality issues.What You Have: Degree or equivalent experience desiredSkill DescriptorsLean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes. Level Extensive Knowledge: • Manages the adoption of lean manufacturing principles across the organization. • Teaches others about how lean approach integrates operations, customers, logistics and product development. • Consults on work cell design and plan layout in support of lean principles. • Consults on the use of lean approaches across multiple functions. • Trains others on key lean measurements and tools and techniques for measuring performance. • Participates in detailed planning for implementing and monitoring lean manufacturing.Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: • Identifies and documents specific problems and resolution alternatives. • Examines a specific problem and understands the perspective of each involved stakeholder. • Develops alternative techniques for assessing accuracy and relevance of information. • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. • Uses fact-finding techniques and diagnostic tools to identify problems.Quality Management System (QMS): Knowledge of Quality Management Systems (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances. Level Working Knowledge: • Adheres to the process, requirements, and documentation associated with QMS. • Contributes to the development of business case analysis for a new QMS functionality in the system. • Explains and analyzes quality indicators and metrics relevant to ones business unit or function. • Monitors key interfaces and criticalities related to QMS. • Reviews various QMS products and service providers available in the market and lists their applications.Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: • Provides prompt and effective responses to client requests and interactions. • Monitors client satisfaction levels on a regular basis. • Alerts own team to problems in client satisfaction. • Differentiates the roles and responsibilities in a business relationship. • Works with clients to address critical issues and resolve major problems.This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act."About CaterpillarCaterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. This job is subject to U.S. and U.K. rules concerning the export and protection of controlled or protected technologies or information, including, but not limited to, U.S. State Department regulations at International Traffic in Arms (ITAR), 22 C.F.R. 120 et. seq.; the Export Administration Regulation, 15 C.F.R. 730-774; and the Foreign Assets Control Regulations, 31 C.F.R. 500-598, and the United Kingdom Official Secrets Act 1989 (collectively, “Export Control and Protection of Information Laws”), and you may be subjected to additional security screening / checkingThis position requires working onsite five days a week.Visa Sponsorship is not available for this position.Posting Dates:March 26, 2026 - April 10, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
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