Job Title: Supply Chain Administrator
The main purpose of the role is to provide efficient administrative support, coordination, and communication to GBUK Supply Chain stakeholders, including B2B customers and USA trade. Responsibilities include:
1. Receiving and processing customer orders accurately.
2. Providing first-line support to resolve customer queries via calls and emails, or escalating to the Head of Supply Chain as appropriate.
3. Completing administrative duties, aligning stakeholders, and communicating decisions to customers.
4. Preparing documents, tracking files, and monitoring stock movements inbound and outbound, updating stakeholders accordingly.
5. Raising non-conformances and following through to resolution.
6. Collaborating with the warehouse team to ensure order completion.
7. Processing export orders for specific B2B customers, including preparation of export documentation.
8. Liaising with external suppliers and coordinating production schedules to meet delivery requirements.
9. Creating reports as required by Purchasing or Supply Chain managers.
10. Maintaining good relationships with international freight forwarders and global suppliers.
11. Updating export customers on order progression.
12. Placing purchase orders and ensuring on-time delivery aligned with customer needs.
13. Using Portfolio trackers and other systems to follow orders from requirement to delivery.
14. Maintaining electronic files and adding new products to the ERP system as needed.
Qualifications and Experience:
* Bachelor's Degree or equivalent education.
* Purchasing and supply chain experience.
* Experience in general office administration.
* Knowledge of Freight & Incoterms (Desirable).
* Proficiency with computer software, including Dynamics and Microsoft Office (training provided).
* Background in medical devices/equipment (Desirable).
* Knowledge of ISO 13485 (Desirable).
Key Competencies:
* Excellent customer service, organization, and communication skills.
* Proficiency in computer literacy.
* Ability to work independently and within a team.
* Positive attitude and attention to detail.
* Ability to work calmly under pressure and multitask.
This position offers an excellent opportunity for career development in the healthcare supply chain sector.
About GBUK Group:
GBUK Group is a rapidly growing company specializing in enteral feeding, critical care, patient handling, and vascular access devices. Since 2008, we have supported the NHS and expanded globally, with warehouses in Yorkshire and Europe. Our core values include Solution Focused, Collaboration, Innovation, Adaptability, Communication, and Integrity, guiding us to deliver high-quality products that improve patient care worldwide.
Benefits include:
* Additional leave, bereavement leave
* Company events, pension, cycle to work scheme
* Enhanced maternity and paternity leave
* Free flu jabs, parking, health & wellbeing programs
* Referral programs, sick pay, and more
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