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IT Help Desk Engineer Wanted
This role will be primarily based in our office in Lancing, with flexibility to work from home at times and visit customer sites as needed. The successful candidate will have experience working in an MSP environment in a 1st/2nd line support position.
Experience
* Administration and support of Office 365
* Experience working in an MSP environment
* Administration of Windows Server, Windows Pro, and Mac OSX
* Support of Windows 10 & 11
* Support of third-party applications like anti-virus and common accountancy products
* Use of RMM software for remote access and diagnostics
* Support of network products such as firewalls, routers, wireless networks, and switches
* Upgrading of computer hardware
Remuneration
* Base salary up to £25k per year, dependent on experience
* Working hours: Monday to Friday, 8:30 am – 5:30 pm
* Participation in the company performance-related bonus scheme
* Option to join the company pension scheme
* Up to 37 days off per year, including bank holidays, birthday, and long-term service bonus (after two years); initially up to 32 days including bank holidays and birthday, with 3 days reserved for Christmas
* Occasional paid overtime or time off in lieu
* Opportunity to progress into a Field Engineer position with a company van
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