GP Receptionist providing wide range of reception duties supporting both patients and the clinical teams Booking/cancelling and re-scheduling appointments. Processing appointment requests for the day and in the future appropriately Access incoming emails via generic inbox and processing request Processing repeat prescription requests in accordance with Practice guidelines Handing completed repeat prescriptions to patient checking names and address Action GP, Nurse and Community team task requests Have a working knowledge of clinical and telephone system (full training will be given) Contacting patients where requested via telephone speaking in a professional manner Answering incoming telephone calls in a timely and professional manner Giving normal test results to patients at their request following strict Practice guidelines Ensuring confidentiality and discretion at all times Receiving and recording payments for patient medicals Chaperone for clinicians Taking deliveries and appropriately directing to relevant team Scan and photocopy documents Ensure building is secure, reception and waiting room are kept tidy Be able to cover all duties and roles within the reception team as necessary Any other duties commensurate with the role The above list of duties is not exhaustive and may be subject to change as deemed necessary