Join Our Team as a Business Development Team Lead!
Location: Must be commutable to our Tamworth contact centre.
Salary: £35,020 per annum, OTE £50,000
Are you ready to take your leadership skills to the next level? We are on the lookout for a dynamic Team Leader to join our Desk Based New Business BDM team at our Tamworth Contact Centre. This is your chance to inspire and lead a talented group of New Business Development Managers!
Your Mission:
As a Brakes Team Leader, you will be the driving force behind a motivated team, ensuring every sale and service opportunity is maximized. You’ll be the vital link between your advisors and the wider business, fostering a culture of empowerment and success.
What You'll Be Doing:
* Directly manage and motivate a team of 8 – 12 Desk Based BDMs, helping them reach their full potential.
* Collaborate with the Inside Sales Manager to execute the strategic plan for the department, participating in key projects as needed.
* Identify and manage pipeline opportunities to boost revenue and enhance customer experience.
* Energize your team to engage in incentives and process improvements, ensuring they understand and achieve clear goals.
* Balance strategic planning, coaching, and training while meeting periodic KPI metrics.
What We Are Looking For:
* Proven experience as a team manager or supervisor, ideally in a contact centre, with a track record of onboarding new business activity.
* A confident, self-motivated individual with a positive attitude and strong commercial acumen.
* A customer-centric approach in all interactions with customers, peers, staff, and suppliers.
* Excellent communication, influencing, and negotiation skills, both written and verbal.
* Outstanding planning and organizational skills, with the ability to thrive under pressure and prioritize effectively.
Above all, you will be on a mission to deliver the best solutions and experiences to your customers—both internal and external.
What You Will Get:
* A competitive salary that reflects your expertise.
* A generous discount on a wide range of delicious food and award-winning products.
* A generous holiday allowance, with the option to purchase more.
* Recognition awards and exciting incentives.
* A pension plan to secure your future.
* Real career opportunities within Sysco, the world’s leading foodservice business, opening up a world of possibilities.
* And much more!
There’s so much to gain, so why wait? Apply Now!