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Customer Service Representative, High Wycombe
Client:
Mighty Kids Supplements
Location:
High Wycombe, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Mighty Kids Supplements is a fast-growing family-run business, achieving around £10M revenue in its second year of trading, with a customer base of over 100k.
We are seeking a candidate who takes pride in delivering exceptional customer service. Knowledge of nutritional principles or dietary supplements is an advantage.
The position is for 20-40 hours per week, fully remote with flexible hours. It is intensive and requires motivation and commitment. You will be part of a team of 5, handling messages from over 100k customers.
Availability on Tuesdays and Fridays (6 hours at any time) is required, along with one Saturday per month (8 hours).
Experience in marketing and familiarity with Canva for social media content creation may be beneficial.
Responsibilities
* Communicate with customers via email and Instagram
* Provide knowledgeable answers regarding products, pricing, and availability
* Coordinate with internal departments to meet customer needs
* Data entry across various platforms
Qualifications
* 1-3 years of relevant work experience
* Excellent communication and interpersonal skills
* Ability to work independently
* Strong organizational and multi-tasking skills
The role offers opportunities for progression and role development as the company grows.
Applicants should complete a skills test via the following link: https://app.testgorilla.com/s/sow1nuq4. The test must be completed with webcam enabled and in full-screen mode.
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