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Business support administrator

Manchester
Permanent
Madoc Recruitment
Business support administrator
£27,000 - £28,000 a year
Posted: 16 February
Offer description

We are hiring for an organised and proactive Business Support Administrator on behalf of a well-respected facilities management business with a strong reputation in the market.
This is a key coordination role supporting planned maintenance and additional works across a busy contract. You will work closely with Contract Managers and the Facilities Manager to ensure subcontractors meet service levels, compliance standards are maintained, and completion targets are achieved.
Key Responsibilities:
* Coordinate and schedule Planned Preventative Maintenance (PPM) visits.
* Liaise with subcontractors to confirm attendance, manage RAMS, and obtain service reports.
* Monitor completion rates and escalate delays or issues where required.
* Support the quotation process for additional works and issue approved costings.
* Raise purchase orders and track works through to completion.
* Act as the first point of contact for administrative queries and provide timely updates on works and ETAs.
* Upload service reports, RAMS, and certification to client compliance systems within required deadlines.
* Ensure all documentation is accurate.
* Support internal compliance checks and contribute to continuous improvement of administrative processes.
The Ideal Candidate:
* Proven experience in an administrative or coordination role within Facilities Management, maintenance, or building services (Essential).
* Experience managing subcontractors and PPM schedules.
* Familiarity with compliance documentation (RAMS, service reports, certification).
* Confident using Microsoft Office, client portals, and CAFM/document control systems.
* Strong organisational skills with the ability to manage multiple priorities and tight deadlines.
* Professional communicator with a proactive, detail-focused approach.
What’s on Offer:
* Salary: Up to £28,000
* Shift: Monday to Friday - 8:00am to 4:30pm
* Holiday allowance - 31 days (inc statutory).
* Pension scheme - 5.7% er / 3.3% ee
* Company Sick Pay Scheme.
* Employee of the month voucher.
* Birthday voucher.
* Perkbox.
* Continued development support.
This is an excellent opportunity to join a stable, well-established organisation offering long-term career prospects.
Please note: All applicants must have the right to work in the UK. Our client does not offer sponsorship

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