Administration Specialist (6‑month FTC) – Mon‑Fri 9:00‑17:00, Stoke-on-Trent.
What will you be doing?
* Maintain and update administrative records, databases, and filing systems to ensure data accuracy.
* Monitor and respond to internal and external correspondence (emails, phone calls), ensuring timely and professional communication.
* Prepare, process, and manage paperwork such as invoices, purchase orders, contracts, and delivery documentation.
* Assist in scheduling meetings, coordinating diaries, and arranging travel or logistics as required.
* Support various operational departments with documentation and administrative tasks (e.g. HR, Finance, Operations).
* Track and accelerate issues, follow‑ups, and action items to ensure tasks are completed.
* Generate reports, charts, and dashboards to provide insight into performance, volumes, or compliance.
* Assist with onboarding new staff with administrative orientation and paperwork.
* Maintain compliance with internal policies, legal and health & safety standards.
* Help with process improvements by suggesting administrative efficiencies and best practices.
About You
* Excellent organisational skills with a high level of attention to detail.
* Strong communication skills, both written and verbal.
* Good time management and ability to prioritise tasks.
* Proficient in Microsoft Office (Word, Excel, Outlook) and ideally experience with database or document management systems.
* Problem‑solving mindset; ability to work independently where required.
* Honest, reliable, and able to handle confidential information.
* Adaptable, flexible, and able to work under pressure when operational needs demand it.
What can we offer you?
* Competitive salary package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
* Enhanced Annual Leave Entitlement from your start, which increases with length of service.
* Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars.
* Salary Sacrifice Cycle Scheme.
* WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
* LifeWorks app for access to cashback and discounts on high street and online brands.
* Life Insurance and which includes access to expert probate support.
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