Core-Asset Consulting is delighted to be partnering with a leading financial services organisation to recruit a Head of Internal Communications based in Newcastle.
This is an exciting opportunity for an experienced communications professional to shape and deliver a strategic internal communications agenda within a dynamic and evolving business. Working closely with senior leadership, you will play a key role in aligning colleagues behind the organisation's growth ambitions, transformation programmes, and client-focused culture.
The successful candidate will be responsible for creating clear, engaging, and impactful communications that help colleagues understand business priorities, support organisational change, and drive engagement across the business.
Essential Skills/Experience
- Proven experience in an internal communications role, ideally within financial services.
- Experience supporting large-scale transformation or change programmes.
- Strong stakeholder management skills with experience working closely with senior and executive leaders.
- Ability to simplify complex information and create engaging, audience-focused communications.
- Data-driven approach with experience measuring communication effectiveness and using insights to drive improvements.
Desirable Skills/Experience
- Experience working within a regulated environment.
- Exposure to business transformation initiatives involving digital channels, automation, or customer relationship management systems.
- Understanding of colleague engagement frameworks and the effective use of employee survey insights.
Core Responsibilities
- Develop and deliver a comprehensive internal communications strategy aligned to key business priorities, including growth, digital transformation, advice capability, and client outcomes.
- Translate complex business initiatives into clear, engaging communications that resonate with colleagues.
- Partner with executive leadership and senior stakeholders to develop compelling narratives and consistent messaging.
- Ensure internal communications align with and reinforce the organisation's external positioning and strategic objectives.
- Lead communications activity across major transformation and change programmes.
- Design and implement structured communication plans that support understanding, engagement, and adoption.
- Ensure colleagues are actively engaged in change initiatives rather than simply informed about them.
- Manage communications on behalf of senior leaders and executive stakeholders.
- Support the development and delivery of leadership communications.
- Enhance the consistency, visibility, and effectiveness of leadership communications across the organisation.
- Drive colleague engagement through relevant, impactful, and timely communications.
- Develop engagement initiatives informed by colleague feedback and survey insights.
