Branch Manager – Electrical Wholesale (Trade Sales)
Location: Ashford, Kent
Industry: Electrical Wholesale / Trade Counter
Reporting to: Managing Director
Salary: c£50,000 + bonus + company vehicle
Diamond Search Recruitment is working exclusively with our client on this appointment.
Role Overview
We are seeking an experienced and commercially driven Branch Manager to lead a successful electrical wholesale trade counter in Ashford, Kent.
This is a senior, hands-on role responsible for the overall performance of the branch, including trade sales growth, customer retention, new business development, and team leadership. The Branch Manager will take full ownership of sales performance, manage day-to-day branch operations, and deliver consistently high standards of customer service.
The role is ideal for a senior electrical wholesale professional who has managed people and sales and is ready to step into, or further develop within, a top-level Branch Manager position.
Key Responsibilities
Sales & Commercial Performance
* Full responsibility for branch sales performance, turnover, and margin
* Drive trade sales growth through:
Retaining and developing existing trade customers
Re-engaging lapsed accounts
Winning new electrical contractor and trade accounts
* Monitor KPIs, customer activity, pricing, and margins
* Plan and deliver local promotions to increase trade counter sales and footfall
* Take proactive action to address underperformance
Customer Service & Trade Counter
* Maintain excellent trade counter customer service standards
* Build strong, long-term relationships with key electrical trade customers
* Act as the senior escalation point for customer queries and issues
* Ensure the branch has a strong local reputation for service, knowledge, and reliability
Team Leadership & Management
* Lead, manage, and develop a small team of three
* Set clear expectations around sales, service, and conduct
* Coach team members to improve sales performance, product knowledge, and customer engagement
* Manage rotas, cover, and daily branch discipline
* Create a positive, professional, and commercially focused branch culture
Product Knowledge:
* Maintain strong technical knowledge across electrical wholesale products.
Operations & Compliance:
* Ensure smooth day-to-day branch operations
* Oversee stock ordering, availability, and stock control
* Ensure compliance with company procedures, health & safety, and industry standards
Skills & Experience Required
Essential
Extensive experience within the electrical wholesale industry
Strong background in trade counter sales
Proven ability to drive sales, turnover, and customer growth
Solid technical knowledge of electrical wholesale products
Experience managing or supervising staff
Desirable
Previous senior or supervisory role within an electrical wholesaler
This may be the candidate’s first Branch Manager role
Why Apply?
*
Senior leadership role with full autonomy to run and grow the branch
*
Established electrical wholesaler with a strong local customer base
*
Opportunity to make a visible commercial impact on sales and performance
*
Competitive package including c£50,000 salary, bonus, and company vehicle
*
Clear opportunity for long-term stability and career progression
Hours of Work:
48 hours per week +
Branch opening hours:
Monday to Friday: 7:00am – 5:30pm
Saturday mornings: one in three
Do not miss out! Secure an exciting new opportunity for 2026! Apply today! All applications will be treated in strict confidence.
Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy