Overview
Seeking a Senior Infrastructure Specialist to support day-to-day activities within the Firewall support team.
Responsibilities
* Provide operational support for Check Point firewalls, including incident and problem resolution.
* Support in the diagnosis and resolution of complex network security issues across production environments.
* Manage request backlog (Jira) and raise changes (ServiceNow).
* Implement and/or review firewall policy changes and NAT updates to policy.
* Support platform upgrades, patching, and lifecycle management.
* Track delivery of operational tasks, improvements, and remediation activities.
* Support audit, compliance, and vulnerability management activities.
* Produce and update operational runbooks and knowledge articles (Confluence).
* Support strong communication between shift teams.
* Work with network, security, and application teams to deliver services effectively.
* Communicate clearly with both technical and non-technical stakeholders.
* Contribute to process improvements and support automation initiatives where appropriate.
Qualifications
* Strong hands-on experience with Check Point firewalls (R8x, VSX, ClusterXL, MDM/MDS, Maestro).
* Solid understanding of network security principles and TCP/IP networking.
* Proven troubleshooting capability across firewall, connectivity, and policy issues.
* Experience working within enterprise change-controlled environments (e.g. ServiceNow, Jira).
* Working knowledge of Linux/Unix (Gaia OS, CLI).
* Desirable: Scripting/automation skills (Python, Bash).
* Familiarity with Cisco networking (routing, switching, ACI).
* Exposure to monitoring and observability tooling (e.g. Solarwinds, Skyline).
* Experience in regulated environments (e.g. Financial Services, audit/compliance).
* Knowledge of high-availability, resilience, and platform lifecycle management.
Classification
Internal
#J-18808-Ljbffr