Are you passionate about supporting people with a learning disability to have their voices heard and their experiences valued? We are looking for an Engagement Officer (Support) to join our dynamic Engagement & Influencing Team.
As the Engagement Officer (Support), you will play a vital role in supporting our Engagement Connector, who has a learning disability, to achieve their goals and manage their workload. You’ll help facilitate their work, explore creative solutions to overcome challenges, and support them in engaging with both staff and the people we support across our direct services.
This is a permanent, part‑time position (15 hours per week), based at our Abercynon office, with regular travel across Wales. A valid driving licence and access to your own vehicle are essential for this role.
Your responsibilities will include:
* Helping the Engagement Connector run internal networks to gather lived experiences, which will inform our influencing and campaigns work.
* Supporting the Engagement Connector to be active on our social media channels, including creating regular videos and posts about their activities.
* Engaging with staff, people we support, and wider networks across Wales, responding to consultations and policy developments.
* Developing engagement mechanisms with local services, partners, families, and community projects.
* Coordinating social media activity with the wider communications team.
* Delivering training sessions to external audiences as required.
What We’re Looking For
* Previous experience supporting someone with a learning disability.
* Ability to work in a self‑empowered and flexible way.
* Excellent communication and relationship‑building skills.
* Experience working with internal and external stakeholders.
* Knowledge of co‑production and power‑sharing principles.
* Passion for campaigning and community organising.
* Experience working on Wales‑wide campaigns and with decision makers (e.g., Senedd members, local authorities).
Please see attached the full job description.
This isn’t just a job – it’s a chance to help change the lives of people with a learning disability and their families. If you’re passionate about making a difference, please apply now with an updated CV. This advert will close on 18th December and interviews will be held shortly after. We may close this advert early if we receive a high volume of applications or once suitable candidates have been identified.
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro‑rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
Everyone is expected to treat people well and make Mencap an inclusive organisation.
Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.
Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
£12.60 per hour + excellent employee benefits
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