THE OPPORTUNITY
We have the exciting opportunity to join our innovative Ecommerce team as Junior Wholesale Ecommerce Manager.
You will be responsible for ensuring the smooth operation of the global Joma Jewellery and Katie Loxton wholesale websites. As Junior Wholesale Ecommerce Manager, you will be responsible for seasonal launches and general administration to provide an excellent experience for our B2B customers. Working collaboratively with other departments across the business, you will collate accurate information to ensure a seamless integration between the front-end and back-end systems.
If you are an experienced Ecommerce Executive or an established Ecommerce Specialist with strong B2B understanding, who enjoys working in a dynamic, fast-paced environment, this may be the perfect opportunity for you!
This is a hybrid role meaning you'll be based at our Head Office in Banbury, Oxfordshire 2 days a week on average, this may flex up or down dependant on business needs and you will have flexibility to work from home for the remainder of the week.
BEHIND THE BRANDS
We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.
HOW YOU'LL CONTRIBUTE
* Managing the day-to-day trading and optimisation of the wholesale sites and our wholesale app
* Ensuring data and agent knowledge informs your decision making at all times by working with Wholesale Customer Service and Marketing Teams
* Managing seasonal and individual product launches and onsite identity, ensuring taxonomy is updated in line with activity
* Preparing and inputting product data, video and imagery for bulk uploads on Magento and our wholesale app
* Working with the Ecommerce Manager to plot out monthly site plans, ensuring awareness within your team and optimising the site to achieve these
* Ensuring that product information is maintained in line with our ERP software requirements
* Collaborating with the wider team, supporting with setup and maintain website discounts via cart price and catalogue price rules (including generating discount codes for internal Customer Experience team and Marketing team)
* Actively raising any site improvement needs to the Ecommerce Managers
* Supporting and maintaining a website and app user guide
* Setting up and maintaining all wholesale features for all sites and platforms
* Supporting in actioning any Merchandising department website requests including enabling and disabling products
* Supporting Ecommerce Managers with any ad hoc tasks and projects
* Supporting with general administration and site sweeps in Magento and our app to improve product data on B2B
* Working closely with Systems teams to ensure NetSuite integrations and data is optimised and updated accurately
* Working with various teams to collate product data for all sites and platforms, including our wholesale app.
* Developing and improving wholesale processes internally and with other teams to support onsite activity and improvements to our wholesale sites and app
* Providing support for B2C through general administration on all sites
* Communicating workload and project priorities to management
* Supporting the wider Ecommerce team with other tasks and projects
THE TALENT YOU'LL BRING
* B2B experience is highly desirable.
* Intermediate understanding of Excel
* Proactive communication and teamwork
* Meticulous attention to detail
* Solution-driven
* Organised with a strong ability to prioritise
* Ability to work under pressure to meet deadlines
* Knowledge of Magento is desirable
PERFECTLY PACKAGED
* A competitive salary
* 25 days holiday rising to 27 with length of service, plus bank holiday
* A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
* Opportunities to make an impact as well as learn and develop further
* An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal
Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.
We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.