Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Product analyst - full time, permanent (hybrid, london/bracknell) (basé à london)

Holloway
Permanent
HealthHero
Product analyst
Posted: 16 June
Offer description

Get AI-powered advice on this job and more exclusive features.

An exciting opportunity has arisen for a Product Analyst to join our Product Team on a full time, permanent basis. If you are someone who is passionate about the potential for technology to transform how healthcare is delivered and the improvement it can make to patients and their wellbeing we would like to hear from you.

About The Role

Working collaboratively to undertake a number of key day-to-day responsibilities, you will be expected to:


* Capture and document business requirements across virtual healthcare services, operational teams (call centre), and planning teams (demand & supply optimisation)
* Analyse and optimise call centre and triage workflows to increase efficiency, reduce lost appointments, and enhance patient satisfaction
* Automate demand and supply optimisation workflows and tools through use of data science/AI
* Support digital transformation initiatives, including process automation, self-service capabilities, and platform scalability
* Translate business requirements into technical specifications and collaborate with UX designers, developers and QA teams during design and implementation
* Work with cross-functional teams on feature prioritisation, roadmap planning, and platform integrations
* Track and report KPIs for platform performance, call handling, case resolution time, and operational costs


About You

Our ideal candidate will have demonstrable experience within the Product Owner/Business Analyst space as well as exposure to software development. With prior experience within a digital platform led business, you will be able to demonstrate your problem solving capabilities and be able to apply and demonstrate these in context of call centre operations and/or demand & supply optimisation. You will be confident in bridging the gaps between stakeholders, product teams, engineers, and operational leads to drive process efficiency, platform optimisation, and innovation using AI & data science.

Our ideal candidate will need to be able to demonstrate:

* A minimum of 4 years Business Analyst experience, preferably within a tech-driven platform business or healthcare environment
* Proven experience with call centre systems, and workforce planning & management tools
* Background in platform-based solutions, APIs, and systems integration
* Excellent documentation and analytical skills (e.g., user stories, BRDs, process maps)
* Strong stakeholder management and communication skills across technical and non-technical audiences
* Experience working in Agile/Scrum environments


About us:

HealthHero is a digital-first,end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people's whole health and optimise healthcare efficiency. Active in the UK, Ireland, France and Germany, HealthHero offers 5 million consultations annually and provides services to 30 million covered lives. Our mission is simplifying healthcare, improving lives.

What we offer:

* A competitive salary
* Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
* 25 days holiday +8 days bank holiday and an extra day off for your birthday
* Electric Car scheme
* Cycle to work scheme
* Salary Exchange scheme
* Simply Health cash plan membership


Apply

Please submit your application and cover letter by Tuesday 27th May (5pm).

Should you wish to discuss the role in greater detail please contact UC-R

We reserve the right to close this job in the event we receive a sufficient number of applications.

Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at UC-R

Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Analyst
* Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at HealthHero by 2x


Sign in to set job alerts for “Product Analyst” roles.

Hackney, England, United Kingdom 1 day ago

London, England, United Kingdom 1 day ago


Business Operations | Analyst/Associate | London

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 15 hours ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago


Business Offer Strategy Analyst - UK Retail Investment Market

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago


Software Platforms Business Analyst - Commodities Trading - Up to £60,000 Base Salary


Digital Business Analyst – Omnichannel (EMEA)

London, England, United Kingdom 6 hours ago


Graduate Business Modelling Analyst - London - Up to £40,000 + amazing bonus/benefits package

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago


Graduate Business Modelling Analyst - London - Up to £40,000 + amazing bonus/benefits package

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Graduate product analyst - sheffield, darwen or livingston
Sheffield
Permanent
Product analyst
See more jobs
Similar jobs
It jobs in Holloway
jobs Holloway
jobs Derbyshire
jobs England
Home > Jobs > It jobs > Product analyst jobs > Product analyst jobs in Holloway > Product Analyst - Full time, Permanent (Hybrid, London/Bracknell) (Basé à London)

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save